Video Screencast Help

VIP Report Needed

Created: 26 Jul 2012 • Updated: 26 Jul 2012 | 2 comments
This issue has been solved. See solution.

I just realized that we have no way of determining who all is designated a VIP in ServiceDesk. There is no out of box report and there is no way in the Admin area to search for VIP users. I hope that this is not something that I have overlooked. Has anyone developed a report to list all VIP users?

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Aryanos's picture

Try this report out to see if it's what you need. Remove the .txt extension and import it.


I like my beats fast and my bass down low

nazareth's picture

Excellent. I wish that there was more documentation on the fields available in that report creator. I was messing around trying to do it with SQL.

Thanks! :)