I am using WIndows 8.1 and Symantec Desktop Encryption 10.3.1.
After upgrading to Windows 8.1, I am experiencing a problem with the "Enter Passphrase" popup box when mounting a virtual disk.
I created a small (12GB) virtual disk in Fat 32 format (The same problem occurs with NTFS format). When I try to mount the virtual disk, the "Enter Passphrase" box will popup as usual, but it will not accept any typed characters. The cursor blinks at the far left of the box, and remains there no matter what I type. This is not a "show keystrokes" issue, rather the cursor is stuck at the far left, and nothing I type appears.
I'd be grateful for any help. Thanks.
John
P.S. The hard drive is an unencrypted data drive.