Video Screencast Help

virtual hotspot

Created: 25 Jul 2013 • Updated: 26 Jul 2013 | 2 comments

need help creating exception or rule for firewall. i create virtual hotspot and my devices connect but cant surf the web on connected devcies. 

Operating Systems:

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ᗺrian's picture

Check the Traffic log on the client. Note the time when your trying to browse. You will need to open the port(s) in the rule.

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Mithun Sanghavi's picture


In some cases, the SEP firewall can prevent the captive portal to work properly due to the browser hijacking happening when users first try to access any URL.

In such cases, the client should have the firewall disabled, and enable it as soon as the internet connection is active.

A possible way to do so, is to use Location Awareness, and add a ping based rule. When the client can ping any public address, then is connected to the internet, otherwise is not.

Example: I am working for symantec, in that case it is a good idea to ping my company website i.e;

Hope that helps!!

Mithun Sanghavi
Associate Security Architect


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