Video Screencast Help

virtual hotspot

Created: 25 Jul 2013 • Updated: 26 Jul 2013 | 2 comments

need help creating exception or rule for firewall. i create virtual hotspot and my devices connect but cant surf the web on connected devcies. 

Operating Systems:

Comments 2 CommentsJump to latest comment

.Brian's picture

Check the Traffic log on the client. Note the time when your trying to browse. You will need to open the port(s) in the rule.

Please click the "Mark as solution" link at bottom left on the post that best answers your question. This will benefit admins looking for a solution to the same problem.

Mithun Sanghavi's picture

Hello,

In some cases, the SEP firewall can prevent the captive portal to work properly due to the browser hijacking happening when users first try to access any URL.

In such cases, the client should have the firewall disabled, and enable it as soon as the internet connection is active.

A possible way to do so, is to use Location Awareness, and add a ping based rule. When the client can ping any public address, then is connected to the internet, otherwise is not.

Example: I am working for symantec, in that case it is a good idea to ping my company website i.e; www.symantec.com.

Hope that helps!!

Mithun Sanghavi
Senior Consultant
MIM | MCSA | MCTS | STS | SSE | SSE+ | ITIL v3

Don't forget to mark your thread as 'SOLVED' with the answer that best helped you.