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Virtual machine servers appear after VMware vSphere backup

Created: 28 Dec 2012 • Updated: 29 Jan 2013 | 4 comments
This issue has been solved. See solution.

Dear ALL.

I have a simple question.

I took a test backup (with default settings) of one virtual machine on my ESXi.

When it finished I recieve a message like:

V-79-57344-38726 - Backup Exec failed to connect to virtual machine 'My machine' and was unable to collect the necessary metadata to restore individual application items. You cannot perform GRT-enabled restores of application data from this backup. You must install the Agent for Windows and the virtual machine tools provided by your host software on the virtual machine.

I understand what it mean that I have to install BE-agent to the guest OS and I'll do it. But why this server appears in list of servers?:

 

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Colin Weaver's picture

that is correct behaviour - that object is where you click restore to see the GRT restore selections for that VM, you still use the "my vSphere" object from your screenshot if you want to restore a complete VM

 

The error message is stating that you need a remote agent installed and configured inside the VM if you want to do application GRT restores. If you do not need this then to get rid of the message, edit the job properties and disable the application GRT settings. Note: The error message is not the cause of why the server object appeared.

SOLUTION
b1gg1e's picture

Ok. About GRT I understand.

So, do I need additional licenses for my VM's to install agents inside it? (we have V-RAY license type).

I can install agents like to a physical server?

pkh's picture

 

So, do I need additional licenses for my VM's to install agents inside it? (we have V-RAY license type).

No.  You are convered by your V-Ray licence

I can install agents like to a physical server?

Yes.  This is the only way.

BanksyMJ's picture

With V-Ray licenses you can install windows agents on unlimited VMs as long as you have the relevant V-Ray licenses to protect the VM host. It allows you to protect all your VMs whether they are running applications or not.