Symantec Management Platform (Notification Server)

We have several virtual machines in our environment, and they show up three times in the Notification Server. I have to renew my AUP, and I'm trying to get a good idea of the number of licenses to purchase, and don't want to purchase two extra licenses for each VM.

Is this normal?

Does anyone have any experience with this.

Running NS 6.0.6074 (SP3+R9)
Windows Server 2003 Standard Edition SP2

This is a known issue, usually caused by the AD import process: https://kb.altiris.com/article.asp?article=23871&p=1

This is normal if you are using Inventory solution. When the hardware inventory runs it picks up the fact that the machine is actually a virtual machine and reports the information back to the Notification Server.

You have a couple of options you can disable the conversion of computers to a virtual machine. However most companies like to know what computers are actually virtual machines. The other option is to get a count of your VMs & computers seperately.

Count of VMs
select count(*) from Inv_AeX_VirtualMachine

Count of physical computers
select count(*) from vComputer
where name NOT IN(
select i.name from Inv_Aex_VirtualMachine vm
join item i on i.guid = vm._resourceguid)

HTH

Thank you for your responses. I did apply KB 23871 which solves the issue of showing up 3 times, but then they aren't listed as Virtual machines, which has it's drawbacks as stated by Tylor. For now this works.

Again, thank you for the quick response.