I have an issue with Virtual Vault. It has disappeared from my Outlook navigation pane. The Enterprise Outlook add in is loaded and I see the Enterprise Vault menü and can see the "configure Vault Cache" button in File, Enterprise Vault.
Unfortunately I may have still some e-mails in my Virtual Cache which havent't synchronized with the server yet. Although when i press the Synchronize button in the Enterprise Vault menu it says "items to archive" 0. But I believe this is misleading.
Is there a way to re-add the Virtual Vault in the navigation pane without deleting the EV cache on the machine? Second I see some files in the KVS folder in AppData\Local on my machines. A few are tmps. Is there a way to view it?
The configuration is: Outlook 2010 with Enterprise Vault 9.0.4.