Virtual Vault and Outlook To-Do Bar
Just have a quick question about the EV client and the Outlook 2007 To-do bar. We have a user that is reporting when emails that are flagged for followup are archived by EV they are removed from the Outlook To-do bar and the user can no longer see the mail item in the task list.
I have tested this on my email client as well and it does seem to be the case when i drag an item marked as followup to my Virtual Vault it will immediately disappear from the list . My question is, is this expected behavior or is there another way to get items that were flagged as followup to still show in the task list under the To-do bar even after they are archived ?
I have figured out a work around by having the user just create a search folder for followup emails in the virtual vault but this means they have to look in two places. I have attached a document with screen shots of what i am seeing. Any help or suggestions would be appreciated.
We are using Outlook 2007 SP2, Exchange 2007 SP1 RU10, and EV 8.0 SP4.