Virtual Vault and yellow banner
Does anybody know why the issue with yellow banner in body text occurs in Virtual Vault? It does even happen when the computer is on the network and connected to the EV server.
Clicking from the top to bottom through the message headers with reading pane a lot messages are shown with the yellow banner that EV cannot retrieve the body text. It doesn't even retrieve the message when opened with a double click. But if clicking back to the top the message headers body text loads and the yellow banner is replaced with the message contents.
I see this sometimes and I'm asking me why this happen. I was told it could be the virus scanner, but in our case EV local folder where the cache is, is excluded from the scanning.
Is the only fix really to rebuild the local Virtual Vault cache?