Hi SymQNA,
Thanks for the post.
I have a client infected virus which can be detected by SEP
Check the Risk Logs to learn the detection name and hash of the file. From your brief description, it sounds like a W97M.Downloader.
Ransomware: Return of the mac(ro)
https://www-secure.symantec.com/connect/blogs/ransomware-return-macro
Please keep this thread up-to-date with your progress!
With thanks and best regards,
Mick