Endpoint Protection

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  • 1.  virus clean from system

    Posted Apr 17, 2014 02:25 AM

    How to remove the virus from system in which no antivirus is available?

    How to clean it?



  • 2.  RE: virus clean from system

    Posted Apr 17, 2014 02:27 AM

    Either you can installa the client or you can run sym help utility to clean it if AV not available

    How to run Symantec Power Eraser with the SymHelp utility

    Article:TECH203683  |  Created: 2013-03-08  |  Updated: 2013-09-05  |  Article URL http://www.symantec.com/docs/TECH203683


  • 3.  RE: virus clean from system

    Posted Apr 17, 2014 02:29 AM

    Run the Threat Analysis Scan in Symantec Help (SymHelp)

    How to run the Threat Analysis Scan in Symantec Help (SymHelp)

    Article:TECH215519 | Created: 2014-03-03 | Updated: 2014-03-07 | Article URL http://www.symantec.com/docs/TECH215519

     

    incase of suspicious activity still happening, then follow the steps provided in the Article below:

    Using Symantec Help (SymHelp) Tool, how do we Collect the Suspicious Files and Submit the same to Symantec Security Response Team.



  • 4.  RE: virus clean from system
    Best Answer

    Posted Apr 17, 2014 02:31 AM

    Try the symhelp utility for the network computer

     

    How to run Symantec Power Eraser with the SymHelp utility

    Article:TECH203683  |  Created: 2013-03-08  |  Updated: 2014-03-10  |  Article URL http://www.symantec.com/docs/TECH203683

    https://www-secure.symantec.com/connect/articles/symantec-power-eraser-using-symantec-help-symhelp-tool

    For offline system run the SERT tool with latest defintion

    https://www-secure.symantec.com/connect/articles/symantec-endpoint-recovery-tool-sert

    How To Use the Symantec Endpoint Recovery Tool with the Latest Virus Definitions

    Article:TECH131732  |  Created: 2010-01-15  |  Updated: 2013-11-25  |  Article URL http://www.symantec.com/docs/TECH131732

    Symantec Endpoint Recovery Tool (SERT) requires a PIN to run

     

    Article:TECH159200  |  Created: 2011-04-30  |  Updated: 2012-11-02  |  Article URL http://www.symantec.com/docs/TECH159200


  • 5.  RE: virus clean from system

    Broadcom Employee
    Posted Apr 17, 2014 02:31 AM

    use power eraser from Symhelp

     

    http://www.symantec.com/business/support/index?page=content&id=TECH203683



  • 6.  RE: virus clean from system

    Posted Apr 17, 2014 05:59 AM

    Power Eraser is no more, it's now the threat analysis scan