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virus def updating

Created: 20 Feb 2013 • Updated: 01 Mar 2013 | 6 comments

Virus updates error message:

Virus definitions updates failed to download 0000001

It comes through my Update Server and so I tried to perform a Live update using the Symantec Antivirus update and I am getting the message that is telling me that the service is allready.  Can someone tell me what is the name of the "service" that i should be looking for.  so I could possibly cancel it and restart it.

 

Thanks

Lenny

 

Operating Systems:

Comments 6 CommentsJump to latest comment

.Brian's picture

Check for LUupdate.exe

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SebastianZ's picture

Processes and Services used by Symantec Endpoint Protection

http://www.symantec.com/docs/TECH102748

Rafeeq's picture

it should be LUALL.exe and LU~coms.... kill these in the taskmanger and then run Live update

Mick2009's picture

Hi Lenny,

It looks like you are still using Symantec AntiVirus rather than Symantec Endpoint Protection - that older product is no longer supported.  Please migrate your network's protection to SEP as soon as possible!

https://www-secure.symantec.com/connect/forums/do-you-need-migrate-symantec-antivirus-or-symantec-client-security

 

With thanks and best regards,

Mick

Ambesh_444's picture

Hi,

Agreed with Mick2009 above comments,

 

Thank& Regards,

Ambesh

"Your satisfaction is very important to us. If you find above information helpful or it has resolved your issue. Please don't forget to mark the thread as solved."

SameerU's picture

Hi

Reinstall the Liveupdate

Regards