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virus def updating

Created: 20 Feb 2013 • Updated: 01 Mar 2013 | 6 comments

Virus updates error message:

Virus definitions updates failed to download 0000001

It comes through my Update Server and so I tried to perform a Live update using the Symantec Antivirus update and I am getting the message that is telling me that the service is allready.  Can someone tell me what is the name of the "service" that i should be looking for.  so I could possibly cancel it and restart it.



Operating Systems:

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Brɨan's picture

Check for LUupdate.exe

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SebastianZ's picture

Processes and Services used by Symantec Endpoint Protection

Rafeeq's picture

it should be LUALL.exe and LU~coms.... kill these in the taskmanger and then run Live update

Mick2009's picture

Hi Lenny,

It looks like you are still using Symantec AntiVirus rather than Symantec Endpoint Protection - that older product is no longer supported.  Please migrate your network's protection to SEP as soon as possible!

With thanks and best regards,


Ambesh_444's picture


Agreed with Mick2009 above comments,

Thank& Regards,


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SameerU's picture


Reinstall the Liveupdate