Endpoint Protection

Hi,

Virus definition update failure.

I have try to download offline definition and install it but still fail.

Attached Log for reference.

Thanks

Attachment(s)

Log.IntelligentUpdater.txt   9 KB 1 version

Run the symhelp toolm see if defs come up as corrupt.

The clear out the corrupt defs manually:

http://www.symantec.com/docs/HOWTO59193

Attached for reference.

Attachment(s)

[HKSMS1A]__2014-11-13__08-51-04.7z   3.12 MB 1 version

Won't open. Error

FYI

Attachment(s)

[HKSMS1A]__2014-11-13__08-51-04.zip   3.12 MB 1 version

AV defs are corrupt. Please follow the link I posted to remove and fix.

-Brian

Hello William,

First you need to set registry keys before you update it with intelligent updater, check this document

Intelligent Updater fails to update Endpoint Protection (SEP) clients

Thanks everyone who was helped !