Endpoint Protection

 View Only
  • 1.  Virus definition "Not Available" after upgrading SEP to 12.1RU6

    Posted Nov 24, 2015 02:58 AM

    bonjour;

    Après la mise à niveau de mon serveur SEPM 12.1.5 vers la nopuvelle version 12.1RU6, la majoritté des clients au niveau de la console affiche Vrus définition "Not Available" ; 

     



  • 2.  RE: Virus definition "Not Available" after upgrading SEP to 12.1RU6

    Posted Nov 24, 2015 03:48 AM

    essayer de supprimer un client et attendre un intervalle d'interrogation pour voir si les clients sont les dates de déclaration appropriées de définition.



  • 3.  RE: Virus definition "Not Available" after upgrading SEP to 12.1RU6

    Posted Nov 24, 2015 03:50 AM

    je supprime le client du poste de travail ou je le supprime de la console



  • 4.  RE: Virus definition "Not Available" after upgrading SEP to 12.1RU6

    Posted Nov 24, 2015 03:55 AM

    une entrée de client unique dans le groupe



  • 5.  RE: Virus definition "Not Available" after upgrading SEP to 12.1RU6

    Posted Nov 24, 2015 03:59 AM

    also there are a couple of fix ID's available for this in SEPM 12.1.6 MP1, so I would suggest you to upgrade to SEPM 12.1.6 MP3 which also fixes critical security vulnerabilities

    In SEPM, Linux clients always show definitions are not available

    Fix ID: 3689583

    Symptom: In Symantec Endpoint Protection Manager 12.1.5 or 12.1.6, under Clients > Clients > Default view, you see that definitions display as “Not Available” for any Symantec Endpoint Protection client for Linux. This incorrect status remains even after the client downloads new definitions.

    Solution: Modified SQL to ensure that it properly handles and cleans up the pattern for existing clients in order to display the correct status for Linux clients.



    After upgrading to 12.1.5, SEPM Virus Definition column displays “Not Available”

    Fix ID: 3783939

    Symptom: After you upgrade Symantec Endpoint Protection Manager to 12.1.5 and then click Clients > Group > Clients > Default View, the Virus Definition column displays “Not Available”. The log file vpdebug.log also shows the following error: Unable to retrieve ISavInfo2. Code 0x80040154

    Solution: Changed the context so that virus definitions can correctly register with the component services.

     New fixes in Symantec Endpoint Protection 12.1.6 MP1a and 12.1.6 MP1



  • 6.  RE: Virus definition "Not Available" after upgrading SEP to 12.1RU6

    Posted Nov 24, 2015 08:20 AM

    Best bet is to upgrade to 12.1.6 MP3.