Virus definition not updating
Updated: 25 May 2010 | 5 comments
This issue has been solved. See solution.
Hi,
We have currently some clients that are not updating correctly since 22 October 2009
I have tried to update manually with liveupdate and that worked but how can I determine if it will not happen again?
Has anyone used this tool? Is it easy to use?
Rx4DefsSEP_1.4.exe
http://service1.symantec.com/SUPPORT/ent-security.nsf/docid/2009032409384048
I have found the following links that might help.
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Rx4Defs clears out corrupts
Rx4Defs clears out corrupts defs and temp files created by definitions and installs new definition which is packed into it.
It is good tool easy to use..just double click and it does its job.
However if you want to run it on multiple computers at once you can try psexec to push it.
VMWARE-- SEP 12.1 vs McAfee vs Trend Micro
Thanks! However I just found
Thanks!
However I just found out with dbvalidator.bat that the database is corrupt :(
Restoring the SQL database did not fix the problem so it must have been around for quite some time now.
Is ur SEPM Database updated
Is ur SEPM Database updated if not what is the error displaying while running the LUALL manually??
The Error no is really neccessary to fix it. LU has several causes to fail.
Regards'
Ajit Jha
Technical Consultant
STS
That virus definitions is not
That virus definitions is not updating can of course be many things however if you database is corrupt you have to deal with that anyway. Restoring the database did not work actually it still failed dbvalidator check.
We practiced the documentation of "Disaster recovery for SEP" and reinstalled the server. Since we had a backup of certificate and domain name with all the passwords all clients added themselves automatically.
However we had to import all policies and settings and recreate all other settings to the same as before.
The whole operation took a couple of hours but we now have full connectivity with all our 2000 clients and virus definition is working :)
We installed MR5 on the SEP Manager and will migrate clients within the next couple of weeks.
If Dbvalidator fails then
If Dbvalidator fails then only solution left is to re-install don't even bother to take a backup.
as a corrupted database will have a corrupted backup.
what Max did is the best possible solution in this scenario..
VMWARE-- SEP 12.1 vs McAfee vs Trend Micro
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