Virus definitions not getting downloaded
Updated: 21 May 2010 | 3 comments
This issue has been solved. See solution.
I have Symantec Endpoint Protection Manager MR4MP2 installed on my Server with about 200 clients reporting to it. The Client on the server was showing Auto-Protect malfuntioning so I re-installed it.Now the client shows green circle but the symantec protection manager is not updating the virus defintions since then.
When i manually run liveupdate it does not download anything. When i run luall.exe from run it says that everything is up-to-date but nothing gets updated.
Do i need to re-install SEPM or upgrade to MR5 ? Please help.
thanks,
manish
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Comments
No need to re-install SEPM
VMWARE-- SEP 12.1 vs McAfee vs Trend Micro
Live Update
Since these are managed client, you first need to check whether the SEPM has the latest definitions because the clients take the definitions from SEPM(Default Configuration). You can try updating the definitions on the manager using the rapid release definitions.
How to update definitions for Symantec Endpoint Protection Manager using a JDB file
http://service1.symantec.com/SUPPORT/ent-security....
In case it does then you can go in for either the reinstallation of Live Update. In case this does not help try downloading and installing Live Update 3.4 from the following site.
ftp://ftp.symantec.com/public/english_us_canada/li...
Thanks & Regards Sandip C Sali
thank you sandip and
thank you sandip and vikram...vikram that link did the trick
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