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Virus Definitions Not Working in SMSMSE

Created: 30 Oct 2012 | 1 comment
Mohammad Ashkaibi's picture

Hi All,

My customer is having an issue with virus definition updates in SMSMSE 6.5.7.297 that it does not automatically update. If I go to Run -> LUALL.exe it will get the updates and download them. Even running the update manually via the console will not work (it will stop immediately).

I'm attaching a screenshot and an LU log file. Please help!

Thanks in advance.

- Moh

Comments 1 CommentJump to latest comment

TSE-JDavis's picture

It looks like Liveupdate isn't even able to run. You may need to follow the steps in this document to allow it to run as an administrator:

http://www.symantec.com/business/support/index?pag...