Endpoint Protection

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  • 1.  Virus Definitions stuck on 2010-02-23.

    Posted Mar 03, 2010 10:33 AM
    I have SEPM 11.0.2010.25.

    I suffered from the SEPM Definitions stay at 31-12-2009 problem, after running live update this was fixed.
    Now my server has 2010-03-02 definitions but my clients are stuck on 2010-02-23.

    Any suggestions?


  • 2.  RE: Virus Definitions stuck on 2010-02-23.

    Posted Mar 03, 2010 10:42 AM
     The very first thing is to upgrade your SEPM atleast to MR4MP2 if possible MR5.
    With that version o SEPM you cannot expect it to run without any problems..if it gets fixed today tommorow new issues will arrive.


  • 3.  RE: Virus Definitions stuck on 2010-02-23.
    Best Answer

    Posted Mar 03, 2010 10:46 AM
    are your clients communicating with the manager?
    I think your sep version is causing the issue, can you upgrade to MU5?

      Symantec Endpoint Protection clients cannot update antivirus definitions from the Symantec Endpoint Protection Manager
      Fix ID: 1543985
      Symptom: Symantec Endpoint Protection clients cannot update antivirus definitions from the Symantec Endpoint Protection Manager.
      Solution: Added a dependency relationship for SMC service and System Event Notification service at startup.
      http://service1.symantec.com/SUPPORT/ent-security.nsf/docid_p/2007121216360648
      Migrating to Symantec Endpoint Protection 11.0 RU5
    http://service1.symantec.com/support/ent-security.nsf/docid/2009090313483348


  • 4.  RE: Virus Definitions stuck on 2010-02-23.

    Posted Mar 17, 2010 10:15 AM

    Thanks.