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Virus Defs

Updated: 21 May 2010 | 3 comments
delifeath's picture
delifeath
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This issue has been solved. See solution.

It looks as though the 64bit definitions updated properly yesterday and today however the 32 bit defs are still showing 9-30-09.  Anyone know why this may be happening.  Is there a way I can clear out all virus defs and let the SEPM pull down fresh copies?  Thanks

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Thomas K's picture
02
Oct
2009
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Thomas K
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You can update definitions

You can update definitions for Symantec Endpoint Protection Manager using the .jdb file

http://service1.symantec.com/SUPPORT/ent-security....

Thomas

Prachand's picture
02
Oct
2009
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Prachand
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1. Stop  the SEPM server

1. Stop  the SEPM server service.
2. Go "…\Inetpub\content\{C60DC234-65F9-4674-94AE-62158EFCA433}" folder and deleted all the sub folders
3) Go to tC:\Program Files\Common Files\Symantec Shared\SymcData\ and delete the following folders:
sesmipsdef32
sesmipsdef64
sesmvirdef32
sesmvirdef64
4)In the registry, navigate to HKEY_LOCAL_MACHINE\SOFTWARE\Symantec\InstalledApps.
Deleted these keys
SymcData-sesmipsdef32
SymcData-sesmipsdef64
SymcData-sesmvirdef32
SymcData-sesmvirdef64
5). In the registry, navigatedto and delete the following keys:
HKEY_LOCAL_MACHINE\SOFTWARE\Symantec\SharedDefs\SymcData-sesmipsdef32
HKEY_LOCAL_MACHINE\SOFTWARE\Symantec\SharedDefs\SymcData-sesmipsdef64
HKEY_LOCAL_MACHINE\SOFTWARE\Symantec\SharedDefs\SymcData-sesmvirdef32
HKEY_LOCAL_MACHINE\SOFTWARE\Symantec\SharedDefs\SymcData-sesmvirdef64
6). Starte the SEPM service back up.
7). Run Live update from within the Symantec Endpoint Protection Management console.

Prachand Kumar MCSE-2003 Symantec Technical Specialist (SCTS)

Prachand's picture
02
Oct
2009
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Prachand
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Title: 'Win32 microdefs for

Title: 'Win32 microdefs for AntiVirus and Antispyware failed to update.'
Document ID: 2009061012523548
> Web URL: http://service1.symantec.com/support/ent-security.nsf/docid/2009061012523548?Open&seg=ent

https://www-secure.symantec.com/connect/articles/how-clear-corrupt-virus-definitions-sepm

Prachand Kumar MCSE-2003 Symantec Technical Specialist (SCTS)

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