Endpoint Protection

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  • 1.  Virus information

    Posted Sep 24, 2013 10:50 PM

    We have enabled risk tracer, and it can detect source IP before. but recently, we cannot see source IP in risk log. Is it because the risk file was uploaded before installing SEP ?The virus file was cleaned by deletion. How can I know the created time of this virus file if it is deleted by SEP ?

    version 12.1.2015.2015



  • 2.  RE: Virus information

    Posted Sep 24, 2013 11:05 PM
    If the infection was local than you wont see the remote host. The deletion timestamp should indicate when the virus attack was attempted.


  • 3.  RE: Virus information

    Posted Sep 24, 2013 11:12 PM
    "attempted" means when the file is accessed? When auto protection detected the virus, does it mean the virus file is being accessed at that time? would you please advise if the file is copied to the SEP client before we installed SEP. Otherwise, there should be source of infection.


  • 4.  RE: Virus information

    Posted Sep 24, 2013 11:16 PM

    If the attempt was local, meaning user plugged in an infected USB drive or unknowingly downloaded a bad file than the source in the log would be local, you wouldn't see a remote source. If the machine was infected before SEP was installed, the infection would still be considered local to the machine.



  • 5.  RE: Virus information

    Posted Sep 24, 2013 11:31 PM

    understood, thanks. Then is there any log record the properties of the virus file? like created time and file size or...



  • 6.  RE: Virus information

    Broadcom Employee
    Posted Sep 25, 2013 12:31 AM

    can you post the screenshot?

     



  • 7.  RE: Virus information

    Posted Sep 25, 2013 06:11 AM

    You can see what Risk log shows in the SEPM, that usually shows a great deal of info



  • 8.  RE: Virus information

    Posted Sep 25, 2013 11:08 PM
      |   view attached

    Hi yes, I can see the file size, but still cannot see the created time of the file.



  • 9.  RE: Virus information

    Posted Sep 26, 2013 03:59 AM

    Hello,

    I am afraid, it that piece of information is not there, then it is lost.