I have a doubt on some file which is look like a virus file. I scan one by one on virustotal website. It not detect when i bunch of the files in zip and scan it again. it show me the file is detect as virus on some website. Symantec not be dtect it on virustotal

See some av report, can you help me

Did you submit to security response?

https://submit.symantec.com/websubmit/gold.cgi

That's looks to be FakeAV. You should submuit so they can review and write a new set of defs.

Also run a threat analysis scan from symhelp:

How to run the Threat Analysis Scan in Symantec Help (SymHelp)

http://www.symantec.com/docs/TECH215519

You can submit the virus sample

https://submit.symantec.com/websubmit/essential.cgi

Run the symhelp to identify and secure the system from virus

How to run the Threat Analysis Scan in Symantec Help (SymHelp)

Eliminating viruses and security risks

What to do when you suspect that a Symantec AntiVirus product is not detecting viruses

Hi data.process,

Do submit that .zip as per above.

Also: Symantec will detect the malcious content inside a .zip.  The .zip file itself is not malcious. (Think of the .zip like the envelope that contains a malicious letter.  The letter inside is harmful, but the envelope itself is not, it is just a container.)

Please do update this thread with your progress!

Many thanks,

Mick

Submitted the virus on symantec. will wait for positive revert.

Hy,

if your okay with manaul report upload it to 

http://www.threatexpert.com/ 

it would let you know what attribute changes are being made on the client and if symantec has found it as a threat or not.

Cheers.

Many thanks! Feel free to PM me the Tracking number.  I will have a quick look.

All the best,

Mick

Jut a ping to see if you have received a response- please do update this thread when you have a minute.

Many thanks!

Mick