Endpoint Protection

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  • 1.  VirusDefs directory grows bigger every week ?

    Posted Aug 09, 2012 02:39 AM

    Hi Guys,

    I don't know what is the reason behind this directory growth C:\Program Files\Common Files\Symantec Shared\VirusDefs that grows bigger sometimes got more than 5 Virus Definitions as opposed to just three by default ?

    What could be the cause ?



  • 2.  RE: VirusDefs directory grows bigger every week ?

    Posted Aug 09, 2012 03:00 AM

    Sounds like it's not being processed correctly by SEP..

    by right it should automatically remove the 2 older defs...

     



  • 3.  RE: VirusDefs directory grows bigger every week ?

    Posted Aug 09, 2012 03:14 AM

    That is why I'm asking here ?

    it has got two directories with the same day or twice per day time stamp.



  • 4.  RE: VirusDefs directory grows bigger every week ?

    Broadcom Employee
    Posted Aug 09, 2012 03:21 AM

    for SEP 12, it should only hold 1 definition revision by default.

    Can you open a support ticket?

    Does the number of revisions keep on changing on this system?



  • 5.  RE: VirusDefs directory grows bigger every week ?

    Posted Aug 09, 2012 03:28 AM

    Are you using 12.1?

    Try to take a look below might be related... but somehow i doubt it got corrupted

     

    www.symantec.com/business/support/index?page=content&id=HOWTO59193

    http://www.symantec.com/business/support/index?page=content&id=TECH102927



  • 6.  RE: VirusDefs directory grows bigger every week ?

    Posted Aug 09, 2012 03:36 AM

    hi,

    it appears to be corrupt virus definitions and the client keeps requesting full definition files over and over. 

    Check this fourms.

    https://www-secure.symantec.com/connect/forums/sep-121-client-downloading-large-amounts-data



  • 7.  RE: VirusDefs directory grows bigger every week ?

    Posted Aug 09, 2012 03:43 AM

    For the SEPM yes it is 12.1 while for the SEP client it is still version 11.0.5



  • 8.  RE: VirusDefs directory grows bigger every week ?
    Best Answer

    Trusted Advisor
    Posted Aug 09, 2012 12:13 PM

    Hello,

    Check these Articles: 

    Drive Space used by Virus Definitions Updates

    http://www.symantec.com/docs/TECH141811

    How to clear out definitions for a Symantec Endpoint Protection 12.1 client manually

    http://www.symantec.com/docs/HOWTO59193

    Hope that helps!!