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vista and windows 7 update issue

Created: 13 Oct 2010 • Updated: 30 Dec 2010 | 2 comments
Siddh's picture
This issue has been solved. See solution.

Hi Friends,

I have some strange problem new installed and few of old windows 7 vista machines are not getting updated from SEPM console. Below are the details

OS: Windows Vista and Windows 7

SEP version: 11.0.6005.562

GUP:  No

Console server:  windows 2003

Last check in: October 14, 2010 6:25:47 AM IST

Virus definition: 2010-03-29 rev. 018

On client system SEP shows exclamation mark.

Below troubleshooting is already done:

  1. hello,secars, telnet, ping to console server works fine no errors.
  2. Replacing sylink with manual process but no progress
  3. Also try with exporting communication setting from console group and importing to SEP client.
  4. Checked the proxy settings in IE, no proxy are configured. Tried with deleting connection settings registries

I have attached sylink monitoring log for more details of issue.

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Siddh's picture

Good Morning..............

Thanks for artical i have just check the artical before reading your reply. issue is resolved after degrading IE to version 8.

client is getting updating.

 

Thanks

Regards,

Siddhesh

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