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Vista unauthorized Error

  • 1.  Vista unauthorized Error

    Posted Jan 11, 2012 01:25 AM

    Hi,

    In many of our Vista machines, when we starting we are getting an error as unauthorized user made changes and activation error. but when we stopped symantec service it is working fine..this means syamntec is creating error..

    facing this issue for may systems..kindly help..



  • 2.  RE: Vista unauthorized Error

    Broadcom Employee
    Posted Jan 11, 2012 01:32 AM

    can you post the error screen please?



  • 3.  RE: Vista unauthorized Error

    Trusted Advisor
    Posted Jan 11, 2012 07:10 AM

    Hello,

    Could you please descrive the pop-up you are receiving ??

    OR as Pete said above, please attach a Screenshot.

    It is very important for us to understand what exact Error are you receiving, to assist you.

     



  • 4.  RE: Vista unauthorized Error

    Posted Jan 11, 2012 10:13 PM

    Please find the screen shots for the error

     



  • 5.  RE: Vista unauthorized Error

    Posted Jan 12, 2012 01:03 AM

    Please check the follo 

    Please check the following microsoft article which point to your error with Menthod E to follow:

     

    http://support.microsoft.com/kb/931276

     

    This method suggest that you SEP installed is not compatible with installed vista version.

    Please check the compatibility & install the proper compatible package.



  • 6.  RE: Vista unauthorized Error

    Posted Jan 12, 2012 01:18 AM

    We performed the mentioned steps already..but facing the same error only..



  • 7.  RE: Vista unauthorized Error

    Broadcom Employee
    Posted Jan 12, 2012 01:22 AM


  • 8.  RE: Vista unauthorized Error

    Posted Jan 12, 2012 01:50 AM

    installed service pack 2..we will check and update



  • 9.  RE: Vista unauthorized Error

    Posted Jan 12, 2012 02:43 AM

    Which version are you installing.

    If it vista sp1 or higher, you need to install RU6.



  • 10.  RE: Vista unauthorized Error

    Posted Jan 12, 2012 03:26 AM

    Iam using 12.1 RU1



  • 11.  RE: Vista unauthorized Error

    Broadcom Employee
    Posted Jan 12, 2012 03:34 AM

    after upgrading to SP 2, do you still see the issue?

    did you check on the language of the OS?



  • 12.  RE: Vista unauthorized Error

    Posted Jan 12, 2012 04:35 AM

    My OS language is English only

    today Only i upgraded the service pack..i kept that system in under observation..



  • 13.  RE: Vista unauthorized Error

    Posted Feb 21, 2012 11:12 PM

    Any updates...



  • 14.  RE: Vista unauthorized Error

    Broadcom Employee
    Posted Feb 22, 2012 12:20 AM

    do you mean even after upgrade to SP 2 you still see the issue?