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VM backups fail on SNAPSHOT

Created: 12 Nov 2012 | 5 comments
Willie_SA's picture

NetBackup 7.1

Master server       Windows 2008         Virtual

Media server        Windows 2008          Physical

 

Attempting to build/run VMWare backups via policy. To make VM backups directly to tape VIA the SAN.

Done Zoning, VCentre credentials and build VMWare policy.

When running policy the job starts and afterwards kick off Child jobs for every VM host.

Tape drive and tape is selected.

Then jobs fail with :

ERR - Error opening the snapshot disks using given transport mode: Status 23.AND

AND

2012/11/07 01:55:52 PM - Critical bpbrm(pid=5940) from client PRAGPPVCT01: FTL - snapshot creation failed, status 156  

2012/11/07 01:55:53 PM - Warning bpbrm(pid=5940) from client PRAGPPVCT01: WRN - ALL_LOCAL_DRIVES is not frozen   

 

 

 

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Nagalla's picture

Plese post the bpfis log with Verbose = 5

thesanman's picture

Can you post the whole job log please?   You have cut and pasted bits but I'm unsure when the first error is in the sequence.

From vCenter; do you see the snapshot get created?

I have seen the "not frozen" error before.  In my case I think it was something wrong in vCenter.

NBU v7.5.0.6 Master and Media servers on RHEL 5/6 & Win2008; SAN based LTO3, 4 and 6 tape libraries
Linux, Solaris, Windows and OpenVMS clients.
PureDisk, SLP, VMware, HyperV, Oracle, Netezza, SQL/Server,

Willie_SA's picture

When I start the job, there are an initial job being kicked of, and then about 15 jobs for the VM hosts.

Do you want me to attach the original first job and then 1 of the child jobs' full log?

thesanman's picture

Just a child log (where the error occurrs) should be fine to start with.

You say there is a parent job; this would be an auto select job right?

NBU v7.5.0.6 Master and Media servers on RHEL 5/6 & Win2008; SAN based LTO3, 4 and 6 tape libraries
Linux, Solaris, Windows and OpenVMS clients.
PureDisk, SLP, VMware, HyperV, Oracle, Netezza, SQL/Server,

Willie_SA's picture

I pushed the client software afresh to the VCentre and it seems the error condition is resolved.

I do have a code 200 error now:

scheduler found no backups due to run(200)

But let me open a new Activity for that one - just to avoid confution.

Thank you