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vm ware backups failing with error 73

Created: 19 Sep 2013 • Updated: 01 Oct 2013 | 13 comments
This issue has been solved. See solution.

Hi ALL,

Please let me know what all details is required in this?

vmware backup failing with error 73 and 13

NBU 7.5.0.6

WIN 2008

19.09.2013 07:05:46 - Info nbjm(pid=7072) starting backup job (jobid=88609) for client T003U02F23TSV0W, policy TALANX_Full_VM_backups_UAT, schedule Full_Backup_Monday 
19.09.2013 07:05:46 - estimated 18961866 Kbytes needed
19.09.2013 07:05:46 - Info nbjm(pid=7072) started backup (backupid=T003U02F23TSV0W_1379567146) job for client T003U02F23TSV0W, policy TALANX_Full_VM_backups_UAT, schedule Full_Backup_Monday on storage unit sysmp03bks0w-robot-NEW
19.09.2013 07:05:46 - started process bpbrm (6612)
19.09.2013 07:05:51 - Info bpbrm(pid=6612) T003U02F23TSV0W is the host to backup data from    
19.09.2013 07:05:51 - Info bpbrm(pid=6612) reading file list from client       
19.09.2013 07:05:51 - connecting
19.09.2013 07:05:52 - Info bpbrm(pid=6612) starting bpbkar32 on client        
19.09.2013 07:05:52 - connected; connect time: 00:00:01
19.09.2013 07:05:53 - Error bpbrm(pid=6612) from client T003U02F23TSV0W: ERR - bpstart_notify returned 1    
19.09.2013 07:05:53 - Info bpbkar32(pid=0) done. status: 73: bpstart_notify failed       
19.09.2013 07:05:56 - Info bpbkar32(pid=0) done. status: 73: bpstart_notify failed       
19.09.2013 07:05:56 - end writing
bpstart_notify failed(73)

Operating Systems:

Comments 13 CommentsJump to latest comment

RJGuinn's picture

Check the bpstart_notify script on the client for errors. If possible run the commands in the bpstart_notify script manually on the client to find out which part of it is failing.

If you can back up the client without the bpstart_notify script, re-name bpstart_notify and re-run the backup.

Nate.D's picture

This details some fixes for this. Has anything recently changed in your environment? Did you just recently upgrade? Is this a new client? etc.

https://www-secure.symantec.com/connect/forums/bac...

If I was helpful in solving your issue please mark my post with a thumbs up or a solution!  Have a great day :)

Will Restore's picture

This thread appears to be dup of  https://www-secure.symantec.com/connect/forums/vmware-backups-are-failing-error-73-and-13 and nike_new did not respond to suggestions there. sad

Will Restore -- where there is a Will there is a way

Marianne's picture

Most definely a duplicate post.

Why start a new discussion?

Supporting Storage Foundation and VCS on Unix and Windows as well as NetBackup on Unix and Windows
Handy NBU Links

nike_new's picture

vmware backups are failing.

24.09.2013 07:29:37 - Info nbjm(pid=8096) starting backup job (jobid=91190) for client BBDO1A01APV0W, policy BBDO1_WIN_VMWARE, schedule INC 

24.09.2013 07:29:37 - Info nbjm(pid=8096) requesting STANDARD_RESOURCE resources from RB for backup job (jobid=91190, request id:{C646A163-F282-4884-A813-36F199A4CCCF}) 

24.09.2013 07:29:37 - requesting resource SYSMP01BKS0W_BD2J

24.09.2013 07:29:37 - requesting resource sysmp03bks0w.mgmt.local.NBU_CLIENT.MAXJOBS.BBDO1A01APV0W

24.09.2013 07:29:37 - requesting resource sysmp03bks0w.mgmt.local.NBU_POLICY.MAXJOBS.BBDO1_WIN_VMWARE

24.09.2013 07:29:37 - granted resource sysmp03bks0w.mgmt.local.NBU_CLIENT.MAXJOBS.BBDO1A01APV0W

24.09.2013 07:29:37 - granted resource sysmp03bks0w.mgmt.local.NBU_POLICY.MAXJOBS.BBDO1_WIN_VMWARE

24.09.2013 07:29:37 - granted resource MediaID=@aaaas;Path=D:\BD2J;MediaServer=sysmp01bks0w.mgmt.local

24.09.2013 07:29:37 - granted resource SYSMP01BKS0W_BD2J

24.09.2013 07:29:37 - estimated 1525050 Kbytes needed

24.09.2013 07:29:37 - Info nbjm(pid=8096) started backup (backupid=BBDO1A01APV0W_1380000577) job for client BBDO1A01APV0W, policy BBDO1_WIN_VMWARE, schedule INC on storage unit SYSMP01BKS0W_BD2J

24.09.2013 07:29:43 - started process bpbrm (5752)

24.09.2013 07:29:53 - Info bpbrm(pid=5752) BBDO1A01APV0W is the host to backup data from    

24.09.2013 07:29:55 - connecting

24.09.2013 07:29:55 - Info bpbrm(pid=5752) reading file list from client       

24.09.2013 07:29:55 - Info bpbrm(pid=5752) starting bpbkar32 on client        

24.09.2013 07:29:55 - connected; connect time: 00:00:00

24.09.2013 07:29:56 - Error bpbrm(pid=5752) from client BBDO1A01APV0W: ERR - bpstart_notify returned 1    

24.09.2013 07:29:59 - Info bpbkar32(pid=0) done. status: 73: bpstart_notify failed       

24.09.2013 07:29:59 - end writing

bpstart_notify failed(73)

Marianne's picture

You are STILL not giving us ANYTHING to work with.

Have you checked client BBDO1A01APV0W for bpstart_notify script? Have you spoken to the system owner to find out what the purpose is of the script?

Please see my post in your other discussion: https://www-secure.symantec.com/connect/forums/vmware-backups-are-failing-error-73-and-13#comment-9242001

Supporting Storage Foundation and VCS on Unix and Windows as well as NetBackup on Unix and Windows
Handy NBU Links

Mark_Solutions's picture

If these really are VMware backups and you get this error for different clients then your VMware backup host has a bpstart_notify script on it so check what it does or just move it out of the bin directory

Authorised Symantec Consultant

Don't forget to "Mark as Solution" if someones advice has solved your issue - and please bring back the Thumbs Up!!.

nike_new's picture

on the vmware backup host,I have 2 files.bpstart_notify under path nbu/bin.(windows)

Mark_Solutions's picture

So what is in them and why do you have them there?

Authorised Symantec Consultant

Don't forget to "Mark as Solution" if someones advice has solved your issue - and please bring back the Thumbs Up!!.

nike_new's picture

they are bat files.(batch).How to check what is in them?

Mark_Solutions's picture

Right click and select "edit"

They will then open in notepad

Authorised Symantec Consultant

Don't forget to "Mark as Solution" if someones advice has solved your issue - and please bring back the Thumbs Up!!.

Will Restore's picture

Easy way to troubleshoot, as I said on your other thread:

Something wrong with your bpstart script.  Move it or rename it and try the job again to verify. 

Will Restore -- where there is a Will there is a way

SOLUTION