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Vmware with GRT and Windows Files/Folder Backup job

Created: 27 Apr 2014 • Updated: 03 May 2014 | 2 comments
This issue has been solved. See solution.


I have an issue here. I have a scheduled job to backup the following backup selections.

This backup job type is for Windows Files/Folders, scheduled to run on Friday (Full),   Sunday, Mon, Tues,Wed, Thurs (Differential)


- D:\ (1TB)

- E:\ (2TB)

- F:\ (1TB)

I have created a VMware with GRT backup for FILESERVER10, that backs up C:\ (OS)

- Thus backing up the C:\ 60GB OS vmdk with GRT on Friday (testing).

After backing up with VMware, i noticed BACKUP EXEC has deleted the scheduled job or rather it just went missing for Files / Folders Backup for FILESERVER10.

Does anyone has any clue to this missing back up job? after creating a VMware backup the normal backup for windows disappeared. I'm using Backup Exec 2012 SP4, running on Windows Server 2008 R2 x64.

Operating Systems:

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VJware's picture

Are there any errors under the windows event viewer ? Is there an error "query for job view failed" at the lower left-side of the Backup Exec UI ?

Consider running a repair of the Backup Exec DB using this KB - and also run a repair of Backup Exec via the Programs & Features applet.

If the above does not help, would recommend to log a formal support case for us to review further.

r3tr0x's picture

There are no errors in event viewer, no error at all.

I have tried the repair of Exec DB and have re-simulated the exact steps, the backup job for windows files and folders still retained after backing up via VM. Issue somehow solved. Thank you.