Video Screencast Help

VMware licensing question

Created: 15 Jan 2013 | 5 comments
Rob Coenders's picture

Hi all,

Recently i implemented a backup Exec 2012 solution using the VMware option. As I understood from training I need a License for every ESXi Host which contain VM's included in the backup.

We are running backups against 6 ESX hosts with a lot of VM's using the agent on the Virtual center server. This means that is need 6 agents for VMware and Hyper-V

When i running the build-in license assesment tool it says that i need 1 agent for VMware and Hyper-V.

Is this tool correct? The licensing guide also says one Host, one license. It seems to me that the licensing assesment tool is wrong. But how do i explain that to my Customer?


Rob Coenders

Comments 5 CommentsJump to latest comment

CraigV's picture

Hi Rob,

Very simple...point them to the licensing guide on the link below (or download & print it out):

Furthermore, the link below on the Symantec site clearly states what is required from a licensing perspective:

I don't know why the licensing tool shows you the incorrect details, but make sure it isn't referring to the virtual center server for some will show the server name it has detected.


Alternative ways to access Backup Exec Technical Support:

ZeRoC00L's picture

Point your customer to the licensing guide:

1 license per HOST is required.

In theory you can install only 1 license and BE will work fine, but if support finds out you are not complient, they may not help you.

If this response answers your concern, please mark it as a "solution"

pkh's picture

In addtion to the AVVI or Hyper-V licence for each host, you would need an Agent for Applications and Databases licence for each application in each VM.  This means that if you have 2 VM's with SQL Server databases, you would need 2 Agent for Applications and Databases licences.

It might be better for you to get the V-Ray edition licence which charges by the CPU socket and you get an unlimited number of Agent for Applications and Databases licences.  See this blog

Rob Coenders's picture

i know the v-ray editions and the licensing models. The problem is that the licensing assesment tool output show differents number of licenses than actually needed.

It is a little bit strange that the tool suggest 1 License but that you actually need 6 licenses.

Rob Coenders

Symantec Technical Specialist Backup Exec 2012

Symantec Technical Specialist Endpoint protection 12.1

DATAD Automatisering BV.

Veenendaal, The netherlands

ZeRoC00L's picture

This may help you a bit:

If this response answers your concern, please mark it as a "solution"