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VMware policy restore error(2820)

Created: 13 Nov 2012 • Updated: 21 Nov 2012 | 2 comments
This issue has been solved. See solution.

In datastore I'm trying to do the restore has enough space and resources are available, the error still remains what can be?

below follows the details

13/11/2012 16:22:00 - begin Restore
13/11/2012 16:22:02 - media O503L4 required
13/11/2012 16:22:02 - restoring image APPLICATION-PORTAL-INTERNET-02_1351904711
13/11/2012 16:22:02 - Info bprd(pid=6716) Restoring from copy 1 of image created 11/02/12 23:05:11    
13/11/2012 16:22:05 - Info bptm(pid=516) start            
13/11/2012 16:22:05 - started process bptm (516)
13/11/2012 16:22:05 - Info bpdm(pid=516) reading backup image          
13/11/2012 16:22:05 - Info bptm(pid=516) using 128 data buffers         
13/11/2012 16:22:05 - Info bptm(pid=516) spawning a child process         
13/11/2012 16:22:05 - Info bptm(pid=516) child pid: 4792          
13/11/2012 16:22:05 - Info bptm(pid=4792) start            
13/11/2012 16:22:05 - started process bptm (4792)
13/11/2012 16:22:07 - Info bptm(pid=516) Waiting for mount of media id O503L4 (copy 1) on server serv-media01.central.iamspe.com.br. 
13/11/2012 16:22:07 - started process bptm (516)
13/11/2012 16:22:07 - mounting O503L4
13/11/2012 16:22:07 - requesting resource O503L4
13/11/2012 16:22:07 - granted resource O503L4
13/11/2012 16:22:07 - granted resource HP.ULTRIUM4-SCSI.001
13/11/2012 16:22:09 - Info bptm(pid=516) INF - Waiting for mount of media id O503L4 on server serv-media01.central.iamspe.com.br for reading.
13/11/2012 16:23:15 - mounted; mount time: 00:01:08
13/11/2012 16:23:15 - Info bptm(pid=516) O503L4            
13/11/2012 16:23:17 - Info bptm(pid=516) INF - Waiting for positioning of media id O503L4 on server serv-media01.central.iamspe.com.br for reading.
13/11/2012 16:23:17 - positioning O503L4 to file 5
13/11/2012 16:27:20 - positioned O503L4; position time: 00:04:03
13/11/2012 16:27:22 - begin reading
13/11/2012 16:28:27 - Info bptm(pid=516) waited for empty buffer 0 times, delayed 0 times    
13/11/2012 16:28:27 - end reading; read time: 00:01:05
13/11/2012 16:28:27 - Info bptm(pid=516) completed reading backup image         
13/11/2012 16:28:27 - Info bptm(pid=516) EXITING with status 0 <----------        
13/11/2012 16:28:31 - end Restore; elapsed time: 00:06:31
VMware policy restore error(2820)
 
 
 
 

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Yasuhisa Ishikawa's picture

Please check Application Log on VMware Recovery Host if bpBMutil.exe crash in process of creating VM.
If crashed, try "Remove backing information for devices like DVD/CD-ROM drives, serial or parallel ports" option.

https://www-secure.symantec.com/connect/forums/net...

Authorized Symantec Consultant(ASC) Data Protection in Tokyo, Japan

Anderson Santos's picture

AT Resource Pool / vApp: Resources was selected, I selected the folder you created to make the restore of Virtual Machine in VCenter.

SOLUTION