Video Screencast Help

VNC detected like a CommercialApps.2

Created: 13 Jan 2010 • Updated: 21 May 2010 | 3 comments
This issue has been solved. See solution.

Hi and Happy new year!

First I check to forum, but I don't find the answer of my problem.

We already have End Point on our antivirus server.
But we've got a notification on two clients that got VNC: CommercialApps.2

I change some value in the antivirus and antispyware 's policies to allow commercial apps, but I still receive message about CommercialApps.2 detection

Is there someone who got an idea ?

Thanks

Positiv

Comments 3 CommentsJump to latest comment

Thomas K's picture

Try creating a Centralized Exception.

How to create an exception for a known valid process flagged by Proactive Threat Protection

http://service1.symantec.com/support/ent-security....

Vikram Kumar-SAV to SEP's picture

Excluding commercial applications, such as WinVNC, from Proactive Threat Protection in Symantec Endpoint Protection Manager (SEPM)

http://service1.symantec.com/support/ent-security.nsf/docid/2007102507511048 

Vikram Kumar

Symantec Consultant

The most helpful part of entire Symantec connect is the Search button..do use it.

SOLUTION
Positiv's picture

Thank a lot both of you !!!

I've just try you answers. I gonna have the result tomorrow cause the people that got this problem are already gone ^^

Thanks men !

Read you later

Positiv