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VxFS v6.0.01 Fails on RHEL 6.3

Created: 23 Oct 2012 • Updated: 04 Dec 2012 | 10 comments
This issue has been solved. See solution.

I am unable mount the VxVM volumes with VxDF file ystems on RHEL 6.3 (2.6.32-279.11.1.el6.x86_64).

# rpm -q VRTSvxfs
VRTSvxfs-6.0.100.200-RHEL6.x86_64
# mount /vol01
UX:vxfs mount.vxfs: ERROR: V-3-22168: Cannot open portal device: No such file or directory
UX:vxfs mount.vxfs: ERROR: V-3-25255: mount.vxfs: You don't have a license to run this program
# lsmod | grep vx
vxspec                  3366  8
vxio                 3763980  1 vxspec
vxdmp                 408656  5 vxspec,vxio
# ls -la /dev/vxportal
ls: cannot access /dev/vxportal: No such file or directory
 

I have installed the latest patch available. Please help.

Thanks

Ramassh

Comments 10 CommentsJump to latest comment

mikebounds's picture

Have you checked licenses to check vxfs is licensed:

If you have entered licences

vxlicrep

If you are using built in eval licences (keyless licencing):

 

vxkeyless -v display
 
Please provide output of above commands if you can't spot anything wrong
 
Mike
 

 

UK Symantec Consultant in VCS, GCO, SF, VVR, VxAT on Solaris, AIX, HP-ux, Linux & Windows

If this post has answered your question then please click on "Mark as solution" link below

Marianne's picture

You have not specified any options with this command: 'mount /vol01'.
Does this mean that you have an entry for this mount point in fstab? If so, please show us the entry in fstab.

Supporting Storage Foundation and VCS on Unix and Windows as well as NetBackup on Unix and Windows
Handy NBU Links

Ramassh Theivendran's picture

Thanks for your comments.

I have since uninstalled completely and installed v6.0.2 (released 2 days ago). During the installation I received this message:

Veritas Storage Foundation and High Availability Install did not complete
successfully

VRTSvxfs rpm failed to install on oslo
VRTSvxfs rpm failed to install on helsinki

rpms/patches failed to install. Do you want to exit installer? [y,n,q] (y) n

This is before I selected licensing option. The error in the install log reads:

[root@oslo installer-201210242303bLe]# more install.VRTSvxfs.oslo
Preparing packages for installation...
VRTSvxfs-6.0.100.000-GA_RHEL6
Installing module init file "/etc/init.d/vxfs"
Error in loading module "vxfs". See documentation.
Failed to create /dev/vxportal
ERROR: Module fdd does not exist in /proc/modules
ERROR: Module vxportal does not exist in /proc/modules
ERROR: Module vxfs does not exist in /proc/modules
ERROR: No appropriate VxFS drivers found that can be loaded.            See VxFS
 documentation for the list of supported platforms.

Looks like the VxFS rpm is the same as in v6.0.1.

The keyless license reads:

[root@oslo bin]# ./vxkeyless -v display
Product         Description
SFHAENT_VR_GCO  SF Enterprise Edition with Cluster Server and VR & GCO

vxlicrep is also attached.

During configuration I noticed:

    Estimated time remaining: (mm:ss) 0:05                          20 of 21

    Starting vxcached ................................................. Done
    Starting vxconfigbackupd .......................................... Done
    Starting vxattachd ................................................ Done
    Starting vvr ...................................................... Done
    Starting vxportal ............................................... Failed
    Starting fdd .................................................... Failed
    Starting llt ...................................................... Done
    Starting gab ...................................................... Done
    Starting amf ...................................................... Done
    Starting had ...................................................... Done
    Starting CmdServer ................................................ Done
    Starting vxdbd .................................................... Done
    Starting vxodm .................................................. Failed

Veritas Storage Foundation and High Availability Startup did not complete
successfully

vxportal failed to start on oslo
fdd failed to start on oslo
vxodm failed to start on oslo
vxportal failed to start on helsinki
fdd failed to start on helsinki
vxodm failed to start on helsinki

I have attached all the vxportal, fdd & vxodm start logs. It looks like the RHEL 6.3 support is still not fixed as commented in https://www-secure.symantec.com/connect/forums/vxf...

Yes, /vol01 is in fstab:

[root@oslo ~]# grep vol01 /etc/fstab
/dev/vx/dsk/testdg/vol01 /vol01         vxfs    _netdev 0 0
[root@oslo ~]# vxprint -v vol01
Disk group: testdg

TY NAME         ASSOC        KSTATE   LENGTH   PLOFFS   STATE    TUTIL0  PUTIL0
v  vol01        fsgen        ENABLED  204800   -        ACTIVE   -       -
[root@oslo ~]# mount /vol01
UX:vxfs mount.vxfs: ERROR: V-3-22168: Cannot open portal device: No such file or directory
UX:vxfs mount.vxfs: ERROR: V-3-25255: mount.vxfs: You don't have a license to run this program
[root@oslo ~]# mount -t vxfs /dev/vx/dsk/testdg/vol01 /vol01
UX:vxfs mount.vxfs: ERROR: V-3-22168: Cannot open portal device: No such file or directory
UX:vxfs mount.vxfs: ERROR: V-3-25255: mount.vxfs: You don't have a license to run this program
[root@oslo ~]# uname -a
Linux oslo.internal.sentrysoftware.net 2.6.32-279.11.1.el6.x86_64 #1 SMP Tue Oct 16 15:57:10 UTC 2012 x86_64 x86_64 x86_64 GNU/Linux

Much appreciated.

 

AttachmentSize
vxlicrep.txt 9.64 KB
start.fdd_.oslo_.txt 748 bytes
start.vxodm_.oslo_.txt 1.33 KB
start.vxportal.oslo_.txt 793 bytes
Ramassh Theivendran's picture

I lost my last posting; trying again....

Since then I have uninstalled SFHA completely and installed the latest 6.0.2 (release couple of days ago).

Error during installation:

[root@oslo installer-201210242303bLe]# more install.VRTSvxfs.oslo
Preparing packages for installation...
VRTSvxfs-6.0.100.000-GA_RHEL6
Installing module init file "/etc/init.d/vxfs"
Error in loading module "vxfs". See documentation.
Failed to create /dev/vxportal
ERROR: Module fdd does not exist in /proc/modules
ERROR: Module vxportal does not exist in /proc/modules
ERROR: Module vxfs does not exist in /proc/modules
ERROR: No appropriate VxFS drivers found that can be loaded.            See VxFS
documentation for the list of supported platforms.

Error during configuration:

    Starting vxcached ................................................. Done
    Starting vxconfigbackupd .......................................... Done
    Starting vxattachd ................................................ Done
    Starting vvr ...................................................... Done
    Starting vxportal ............................................... Failed
    Starting fdd .................................................... Failed
    Starting llt ...................................................... Done
    Starting gab ...................................................... Done
    Starting amf ...................................................... Done
    Starting had ...................................................... Done
    Starting CmdServer ................................................ Done
    Starting vxdbd .................................................... Done
    Starting vxodm .................................................. Failed

Veritas Storage Foundation and High Availability Startup did not complete
successfully

vxportal failed to start on oslo
fdd failed to start on oslo
vxodm failed to start on oslo
vxportal failed to start on helsinki
fdd failed to start on helsinki
vxodm failed to start on helsinki

 

Logs attached.

AttachmentSize
start.fdd_.oslo_.txt 748 bytes
start.vxodm_.oslo_.txt 1.33 KB
start.vxportal.oslo_.txt 793 bytes
Ramassh Theivendran's picture

It is licensed (see attachement):

[root@oslo bin]# ./vxkeyless -v display
Product         Description
SFHAENT_VR_GCO  SF Enterprise Edition with Cluster Server and VR & GCO

Yes, it is in fstab:

[root@oslo ~]# grep vol01 /etc/fstab
/dev/vx/dsk/testdg/vol01 /vol01         vxfs    _netdev 0 0
[root@oslo ~]# vxprint -v vol01
Disk group: testdg

TY NAME         ASSOC        KSTATE   LENGTH   PLOFFS   STATE    TUTIL0  PUTIL0
v  vol01        fsgen        ENABLED  204800   -        ACTIVE   -       -
[root@oslo ~]# mount /vol01
UX:vxfs mount.vxfs: ERROR: V-3-22168: Cannot open portal device: No such file or directory
UX:vxfs mount.vxfs: ERROR: V-3-25255: mount.vxfs: You don't have a license to run this program
[root@oslo ~]# mount -t vxfs /dev/vx/dsk/testdg/vol01 /vol01
UX:vxfs mount.vxfs: ERROR: V-3-22168: Cannot open portal device: No such file or directory
UX:vxfs mount.vxfs: ERROR: V-3-25255: mount.vxfs: You don't have a license to run this program
[root@oslo ~]# uname -a
Linux oslo.internal.sentrysoftware.net 2.6.32-279.11.1.el6.x86_64 #1 SMP Tue Oct 16 15:57:10 UTC 2012 x86_64 x86_64 x86_64 GNU/Linux
AttachmentSize
vxlicrep.txt 9.64 KB
Ramassh Theivendran's picture

It looks like a compatibility issue as in http://www.symantec.com/connect/forums/vxfs-fails-....

Can Symantec please confirm that SFHA v6.0.2 is supported on RHEL 6.0 Update 3? If not is there a patch for VxFS?

Much appreciated.

Marianne's picture

The spam filter has quarantined some of your posts. I can see them, but cannot release them. Have asked Admins.

Last post says: 
*********************************************************************************************

 

It looks like a compatibility issue as in http://www.symantec.com/connect/forums/vxfs-fails-....

Can Symantec please confirm that SFHA v6.0.2 is supported on RHEL 6.0 Update 3? If not is there a patch for VxFS?

Much appreciated.
*********************************************************************************************

I would suggest that you open a Support call.

Supporting Storage Foundation and VCS on Unix and Windows as well as NetBackup on Unix and Windows
Handy NBU Links

TonyGriffiths's picture

SFHA 6.0.1 is compatible with RHEL 6.3, there was incompatibility issue with the previous release, 6.0. I have done a couple of installs with no issues like the above.

One item that is of interest is that your kernel version is uprev form the one on my test system so am guessing you are on a later release/patch.

Let me dig into this and report back

cheers

tony

TonyGriffiths's picture

Update - I did a test using that a very recent RHEL update (kernel 2.6.32-279.11.1.el6.x86_64) and also hit a issue with VxFS 6.0.1. We are still investigating, I will update when I have more information

cheers

tony

TonyGriffiths's picture

Update - There is a compatibility issue with that kernel update and the VxFS kernel components of Storage Foundation and High Availability Solutions 6.0.1. Symantec are investigating.

The Late breaking news technote for SFHA 6.0 & 6.0.1 has been updated:

http://www.symantec.com/docs/TECH164885

SOLUTION