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VxVM vxdctl ERROR V-5-1-1589 enable failed: License has expired or is not available for operation

Created: 27 Feb 2013 • Updated: 29 Apr 2013 | 13 comments
hytham fekry's picture
This issue has been solved. See solution.

http://www.symantec.com/business/support/index?pag...

http://www.symantec.com/business/support/index?pag...

Both thes articles didn't help , also running vxdctl license init ..running vxvm 5.1 sp1 , vxdctl is in booted state .. ps -ef |grep vxconfig giving :

 

root 16165     1   0   Jan 29 ?         126:39 vxconfigd –kroot 16165     1   0   Jan 29 ?         126:39 vxconfigd –k

 

any ideas ?

 

Operating Systems:

Comments 13 CommentsJump to latest comment

mikebounds's picture

You should check licences using vxlicrep (showed license keys if not using keyless) or vxkeyless - example:

 

Use:

 vxkeyless -v display

to show current settings and you can use:

 vxkeyless displayall 

to show possible settings and then use

 vxkeyless -q prod_levels

where prod_levels is a comma-separated list of keywords, as shown from "vxkeyless displayall" to licence what you require (you still need to buy a license, but you don't need a key)

Also read post https://www-secure.symantec.com/connect/forums/what-should-be-correct-way-remove-keyless-and-install-new-keys

Mike

UK Symantec Consultant in VCS, GCO, SF, VVR, VxAT on Solaris, AIX, HP-ux, Linux & Windows

If this post has answered your question then please click on "Mark as solution" link below

hytham fekry's picture

 

root@earthq # vxkeyless -v display

No keys installed.

 

vxlictest -n vxfs -l 

 

VXFS
VXFDD
QLOG
File Change Log
Cross-platform Data Sharing
Extra-Big File Systems
Multi-Volume Support
 
vxlicrep -e and ls for licenes key files shows no problems at all .
Gaurav Sangamnerkar's picture

Hi,

Can you paste the output of "vxlicrep -e "  & "vxlicrep -si"

 

Also, is this a new installation or was a working setup ? If it was working setup, what & all products are installed ? CVM/CFS ?

 

G

PS: If you are happy with the answer provided, please mark the post as solution. You can do so by clicking link "Mark as Solution" below the answer provided.
 

mikebounds's picture

You have no keyless keys installed, so if vxlicrep does not show a license for VxVM, then you need to add a licence using vxlicinst (if you have a key) or "vxkeyless -q" (as detailed in last post)

Mike

UK Symantec Consultant in VCS, GCO, SF, VVR, VxAT on Solaris, AIX, HP-ux, Linux & Windows

If this post has answered your question then please click on "Mark as solution" link below

hytham fekry's picture

Licenses already installed , this is a working installation storage foundation for oracle , no cluster , cvm :

vxlicrep :

 

 
Symantec License Manager vxlicrep utility version 3.02.51.010
Copyright (C) 1996-2010 Symantec Corporation. All rights reserved.
 
Creating a report on all VERITAS products installed on this system
 
 -----------------***********************-----------------
 
   License Key                         = xxxxxxxxxxxxxxxxxxxxxxx
   Product Name                        = VERITAS Storage Foundation Standard
   Serial Number                       = 125327
   License Type                        = PERMANENT
   OEM ID                              = 2006
   Site License                        = YES
   Editions Product                    = YES
   Node Lock Flag                      = 0
 
 User Defined := 
   VxVM#VERITAS Volume Manager         = Enabled
   CPU Count#VERITAS Volume Manager    = Not Restricted 
   VXFS#VERITAS File System            = Enabled
   CPU Count#VERITAS File System       = Not Restricted 
   QLOGODM                             = Enabled
   PGR#VERITAS Volume Manager          = Enabled
   VERITAS Foundation Suite            = Enabled
 
 Feature ID := 
   SPC Lite#VERITAS SANPoint Control   = Disabled
   Storage Expert#VERITAS Volume Manager = Enabled
   FSBETA#VERITAS File System          = Disabled
   VMBETA#VERITAS Volume Manager       = Disabled
   Platform                            = un-used                            
   Version                             = 5.1                                
   FASTRESYNC#VERITAS Volume Manager   = Disabled
   DGSJ#VERITAS Volume Manager         = Disabled
   VXCKPT#VERITAS File System          = Disabled
   VVR#VERITAS Volume Manager          = Disabled
   Quality of Storage Service#VERITAS File System = Disabled
   VVS_CONFIG#VERITAS Volume Manager   = Disabled
   Site Awareness#VERITAS Volume Manager = Disabled
   Virtualization service#VERITAS Volume Manager = Disabled
   Client service#VERITAS Volume Manager = Disabled
   Volume sharing#VERITAS Volume Manager = Disabled
   DATABASE_EDITION#VERITAS Database Edition for Oracle = Disabled
   DBED_ORA_TOOLS#VERITAS Database Edition for Oracle = Disabled
   ODM#VERITAS Database Edition for Oracle = Enabled
   Dynamic Lun Expansion#VERITAS Volume Manager = Disabled
   Hardware assisted copy#VERITAS Volume Manager = Disabled
   Cross-platform Data Sharing#VERITAS Volume Manager = Disabled
   File Change Log#VERITAS File System = Disabled
   Cross-platform Data Sharing#VERITAS File System = Disabled
   Extra-Big File Systems#VERITAS File System = Disabled
   Multi-Volume Support#VERITAS File System = Disabled
   PGR_TRAINING#VERITAS Volume Manager = Disabled
   VXFDD#VERITAS File System           = Disabled
   DMP Native Support#VERITAS Volume Manager = Disabled
   FSNP#VERITAS File System            = Disabled
   Reserved                            = 0
   VXKEYLESS                           = Disabled
 
 
 -----------------***********************-----------------
 
   Product Name                        = VERITAS Database Edition for Oracle
   License Type                        = PERMANENT
   Node Lock Flag                      = 0
 
 User Defined := 
   DATABASE_EDITION                    = Enabled
   DBED_ORA_TOOLS                      = Enabled
   ODM                                 = Enabled
 
 Feature ID := 
 
 
 -----------------***********************-----------------
 
   Product Name                        = VERITAS File System
   License Type                        = PERMANENT
   Node Lock Flag                      = 0
 
 User Defined := 
   QLOG                                = Enabled
   VXFDD                               = Enabled
   File Change Log                     = Enabled
   Cross-platform Data Sharing         = Enabled
   Extra-Big File Systems              = Enabled
   Multi-Volume Support                = Enabled
 
 Feature ID := 
 
 
 -----------------***********************-----------------
 
   Product Name                        = VERITAS Volume Manager
   License Type                        = PERMANENT
   Node Lock Flag                      = 0
 
 User Defined := 
   Dynamic Lun Expansion               = Enabled
   Hardware assisted copy              = Enabled
   Cross-platform Data Sharing         = Enabled
   PGR                                 = Enabled
   PGR_TRAINING                        = Enabled
   RAID5SNAP                           = Enabled
   Storage Expert                      = Enabled
 
 Feature ID := 
 
 
 -----------------***********************-----------------
 
   Product Name                        = VERITAS SANPoint Control
   License Type                        = PERMANENT
   Node Lock Flag                      = 0
 
 User Defined := 
   SPC Lite                            = Enabled
 
 Feature ID := 
 
 
 -----------------***********************-----------------
 
   License Key                         = xxxxxxxxxxxxxxxxx
   Product Name                        = VERITAS Volume Manager
   Serial Number                       = 125327
   License Type                        = PERMANENT
   OEM ID                              = 2006
   Site License                        = YES
   Point Product                       = YES
   Node Lock Flag                      = 0
 
 User Defined := 
   DMP                                 = Disabled
   SSA_DMP                             = Disabled
   EMC_DMP                             = Disabled
   DGC_DMP                             = Disabled
   HITACHI_DMP                         = Disabled
   SEAGATE_DMP                         = Disabled
   AUTORAID_DMP                        = Disabled
   SENA_DMP                            = Disabled
   ECCS_DMP                            = Disabled
   STORCOMP_DMP                        = Disabled
   RELAYOUT                            = Disabled
   HP_VXVM_FULL                        = Disabled
   FMR_DGSJ                            = Disabled
   CVM_LITE_OPS                        = Disabled
   CVM_FULL                            = Disabled
 
 Feature ID := 
   CVM_LITE                            = Disabled
   VXPO_LIC                            = Disabled
   Storage Expert                      = Enabled
   VVR                                 = Disabled
   BASIC                               = Disabled
   CONCAT                              = Disabled
   SPAN                                = Disabled
   MIRROR                              = Disabled
   STRIPE                              = Disabled
   VxVM                                = Enabled
   RAID                                = Disabled
   ORM                                 = Disabled
   PHOTON                              = Disabled
   SSA                                 = Disabled
   VMBETA                              = Disabled
   FASTRESYNC                          = Disabled
   DGSJ                                = Disabled
   LINUX_LITE                          = Disabled
   ASL_DEVELOPER                       = Disabled
   CPU Count                           = Not Restricted                     
   ROOTMIRROR                          = Disabled
   VxVM Base                           = Disabled
   Virtualization service              = Disabled
   Client service                      = Disabled
   FMR_DGSJ                            = Disabled
   ALL_DMP                             = Disabled
   PGR                                 = Enabled
   VXSYM_LIC                           = Disabled
   PGR_TRAINING                        = Disabled
   VVS_CONFIG                          = Disabled
   Platform                            = un-used                            
   Version                             = 5.1                                
   Dynamic Lun Expansion               = Disabled
   Hardware assisted copy              = Disabled
   Cross-platform Data Sharing         = Disabled
   RAID5SNAP                           = Disabled
   Site Awareness                      = Disabled
   Volume sharing                      = Disabled
   Maximum number of volumes           = Not Restricted                     
   DMP Native Support                  = Disabled
   RESERVED                            = 0
   VXKEYLESS                           = Disabled
 
 
 -----------------***********************-----------------
 
   License Key                         = xxxxxxxxxxxxxxxxx
   Product Name                        = VERITAS File System
   Serial Number                       = 125327
   License Type                        = PERMANENT
   OEM ID                              = 2006
   Site License                        = YES
   Point Product                       = YES
   Node Lock Flag                      = 0
 
 User Defined := 
   HP_OnlineJFS                        = Disabled
   HP_DMAPI                            = Disabled
   LINUX_LITE                          = Disabled
   VXFS                                = Enabled
   VXFDD                               = Disabled
   QLOG                                = Disabled
   VXCKPT                              = Disabled
   VXCFS                               = Disabled
   FSO                                 = Disabled
   FSBETA                              = Disabled
   VXFS BASE                           = Disabled
   RESERVED                            = 0 
 
 Feature ID := 
   CPU Count                           = Not Restricted                     
   Platform                            = un-used                            
   Version                             = 5.1                                
   File Change Log                     = Disabled
   Cross-platform Data Sharing         = Disabled
   Extra-Big File Systems              = Disabled
   Multi-Volume Support                = Disabled
   Quality of Storage Service          = Disabled
   Maximum number of file systems      = Not Restricted                     
   FSNP                                = Disabled
   RESERVED                            = 0
   VXKEYLESS                           = Disabled
 
 
 -----------------***********************-----------------
 
   License Key                         = xxxxxxxxxxxxxxxxx
   Product Name                        = VERITAS Storage Foundation for Oracle
   Serial Number                       = 125327
   License Type                        = PERMANENT
   OEM ID                              = 2006
   Site License                        = YES
   Point Product                       = YES
   Node Lock Flag                      = 0
 
 User Defined := 
   OPERATING_SYSTEM                    = 0 
   CPU Count                           = Not Restricted                     
   DATABASE_EDITION                    = Disabled
   DBED_ORA_TOOLS                      = Disabled
   ODM                                 = Enabled
   VXFS#VERITAS File System            = Disabled
   VXFDD#VERITAS File System           = Disabled
   QLOG#VERITAS File System            = Disabled
   VXCKPT#VERITAS File System          = Disabled
 
 Feature ID := 
   VxVM#VERITAS Volume Manager         = Disabled
   FMR_DGSJ#VERITAS Volume Manager     = Disabled
   Found_Edi_map#VERITAS Mapping Services = Disabled
   Mode#VERITAS Cluster Server         = VCS_0
   Platform                            = un-used                            
   Version                             = 5.1                                
   Tier#VERITAS Cluster Server         = Unused
   VMBETA#VERITAS Volume Manager       = Disabled
   FSBETA#VERITAS File System          = Disabled
   SPC Lite#VERITAS SANPoint Control   = Disabled
   Storage Expert#VERITAS Volume Manager = Disabled
   PGR#VERITAS Volume Manager          = Disabled
   Dynamic Lun Expansion#VERITAS Volume Manager = Disabled
   File Change Log#VERITAS File System = Disabled
   Cross-platform Data Sharing#VERITAS File System = Disabled
   Extra-Big File Systems#VERITAS File System = Disabled
   Multi-Volume Support#VERITAS File System = Disabled
   Quality of Storage Service#VERITAS File System = Disabled
   Hardware assisted copy#VERITAS Volume Manager = Disabled
   Cross-platform Data Sharing#VERITAS Volume Manager = Disabled
   Standard                            = Disabled
   Enterprise                          = Disabled
   VVS_CONFIG#VERITAS Volume Manager   = Disabled
   VVR#VERITAS Volume Manager          = Disabled
   Advanced Application Virtualization#VERITAS Cluster Server = Disabled
   Global Cluster Option#VERITAS Cluster Server = Disabled
   Site Awareness#VERITAS Volume Manager = Disabled
   Virtualization service#VERITAS Volume Manager = Disabled
   Client service#VERITAS Volume Manager = Disabled
   Volume sharing#VERITAS Volume Manager = Disabled
 
TonyGriffiths's picture

Hi

What is the history to the system ? Was this a working SFORA 5.1SP1 system that suddenly stopped or is it a new system ?

What is the output of vxdctl license

From the info in the thread, it appears you were using a license key as opposed to being in "keyless" mode

cheers

tony

hytham fekry's picture

yes , this was a working system , just replaced the keys above with xxxxx

 

root@earthq # vxdctl license

No licensed features are availableroot@earthq # vxdctl license

No licensed features are available

 

 removing and re-installing them as per 2 tech notes listed above doesn't help 

mikebounds's picture

What did you do prior to experiencing this issue - did you upgrade the Symantec software or upgrade diskgroups?

 

Mike

UK Symantec Consultant in VCS, GCO, SF, VVR, VxAT on Solaris, AIX, HP-ux, Linux & Windows

If this post has answered your question then please click on "Mark as solution" link below

hytham fekry's picture

 

upgrade was done long time ago to 5.1 .. everything was running fine .. after like 3 months issue appeared , TECH75640 solved the issue .. eventually it come back .

gonna retry TECH75640 and see .

 
TonyGriffiths's picture

Hi

Do you know the exact patch level of Volume manager (VRTSvxvm) on the system and what is the OS ?

I am wondering if you have the latest Rolling Patch (RP) for 5.1SP1

thanks

tony

hytham fekry's picture

VXVM ... 5.1.100.000-5.1SP1

 

removing re-insyallimh the licenses , resolved the issue for now .. but the problem regulalry reappear every multiple months

Please advise ..

TonyGriffiths's picture

Hi,

If its only VxVM licenses that are affected, then possibly it could be a known issue regarding a memory leak and vxconfigd. There is a vxconfigd/license fix in Rolling Patch 2 (RP2)

Looking at the version info, it would appear that you have 5.1SP1 with no patches.

You should consider installing the latest rolling patch (RP3) for 5.1SP1 which is available for download from https://sort.symantec.com/patch

cheers

tony 

SOLUTION
hytham fekry's picture

Thansk tony , i'll consider upgrading .

However , my concern is that after upgrade "supposed it didn't fix the issue" , we will have to wait for a long time till problem re-occur.

Guess , we have no other option anyway , i'll keep posting here with the updates ..