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How to remove W32:
Step 1 : Scan and remove W32.Downadup with this special tool
1. Download the Downadup removal tool from http://download.precisesecurity.com/bd_rem_tool.zip and save it on your Desktop or any accessible location.
This tool is available free. It can delete members of the Downadup family of Trojan. The tool is created with removal function; it cannot protect the computer from threats.
2. Double click on downloaded file, chose "Extract all files..." from the File menu, and follow the wizard's instructions. You can use any other archiver, like WinZip. This will create a folder called bd_rem_tool.
3. Double click on the file "bd_rem_tool_gui.exe" (or just "bd_rem_tool_gui"). Make sure that all files have been extracted from the zip archive, because all the contents are required for the removal tool to run. Follow the tool's instructions.
4. If you have Restricted Access (not Admin) on Windows Vista and XP, right click the "bd_rem_tool_gui" program and choose "Run as Administrator". Enter the computer Administrator User name and Password when prompted. This will scan the computer for presence of W32.Downadup. Remove all detected threats.
5. Reboot your computer when scanning is finished.
Step 2 : Run a scan with your antivirus program
1. Repeat the process of starting Windows in Safe Mode with Networking.
2. Open your antivirus program and download the most recent update. This method ensures that your antivirus program can detect even newer variants of W32.Downadup.
Updating your antivirus software is a one-click process. Please refer to your software manual for complete instructions.
3. Once updating is finished, run a full system scan on the affected PC. After the scan, delete all infected items. If unable to clean or delete, better place the threat in quarantine.
Step 3: Run another test with online virus scanner
Another way to remove W32.Downadup without the need to install additional antivirus software is to perform a thorough scan with free online virus scanner. It can be found on websites of legitimate antivirus and security provider.
1. Click the button below to proceed to the list of suggested Online Virus Scanner. Choose your desired provider. You can run each scan individually, one at a time, to ensure that all threats will be removed from the computer. This may require plug-ins, add-on or Activex object, please install if you want to proceed with scan.
2. After completing the necessary download, your system is now ready to scan and remove W32.Downadup and other kinds of threats.
3. Select an option in which you can thoroughly scan the computer to make sure that it will find and delete entirely all infections not detected on previous scan.
4. Remove or delete all detected items.
5. When scanning is finished, you may now restart the computer in normal mode.
Alternative Removal Procedures for W32.Downadup
Option 1 : Use Windows System Restore to return Windows to previous state
If W32.Downadup enters the computer, there is a big chance that Windows files, registry entries and other essential components are also infected. System Restore can reinstate clean system files by restoring the configuration to an earlier date. The method also replaces compromised files with a clean version. If you have a saved restore point before W32.Downadup infiltrates the PC, we highly encourage you to execute this procedure if none of the above works.
To verify if System Restore is active on your computer, you can type system restore into the Start menu search box. Typingrstrui on the same box and pressing Enter also opens this function.
If previous restore point is saved, you may proceed with Windows System Restore. Click here to see the full procedure.
Option 2 : W32.Downadup manual uninstall guide
IMPORTANT! Manual removal of W32.Downadup requires technical skills. Deleting system files and registry entries by mistake may result to total disability of Windows system. We advise you to perform a backup of registry before proceeding with this guide.
1. Kill any running process that belongs to W32.Downadup.
- Press Ctrl+Alt+Del on your keyboard.
- When Windows Task Manager appears, look for W32.Downadup files (refer to Technical Reference) and click End Process.
2. Delete all registry entries that belong to this malware.
- Press [Windows Key]+R on your keyboard.
- In the 'Open' dialog box, type regedit and press Enter. This will open registry editor.
- Find and delete the following:
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run "[random charaters.exe]"
- Close registry editor. Changes made will be save automatically.
3. Scan the computer with antivirus program.
- Connect to Internet and open your antivirus software. Please update to obtain the latest database and necessary files.
- Restart the computer in Safe Mode.
- Just before Windows logo begins to load press F8 on your keyboard.
- On Windows Advanced Boot Options, select Safe Mode and press Enter.
4. Delete all files dropped by W32.Downadup.
- While still in Safe Mode, search and delete malicious files. Please refer to 'Technical Reference'. Make sure that you execute 'End Task' first before deleting the file. Otherwise, the system will not let you perform this action.
reference: http://www.precisesecurity.com/worms/w32downadupe
Hope this is a good selution.
Thanks