w32.downadup.b risk logs
I have a situation and i need a solution. One client of a customer's SEP infrastructure risk logs are full of w32.downadup.b risk. All these risks have the same filename (tatvg.kjs). Despite the fact that it says that the file is successfully deleted, it continues to pop up notifications about the same file which say
action taken pending side effects analysis access denied
This happens the last 15 days. Our sep client is 11.0.7000.975. It is managed by a manager. It is updated with the latest definitions (13th August).
My questions are:
1. Why is this happened every time since the file is deleted the first time? What regenerates the file?
2. Same happens with other clients too but not the same risk. What am i suppose to do?