Client Management Suite

 View Only

  • 1.  Warning on Altiris console: unable to load subnets

    Posted Jun 23, 2014 10:46 AM

    Hi,

    Agent on one of site servers shows not registered. We are trying to implement cloud enabled management in the current environment. On Altiris logs, it shows a repeated warning that 'Unable to load subnet. Subnet massk is not valid'. Isn't clear what this means. Since this warning has just started appearing and we haven't made any changes to the subnet information. Could this be a warning that the subnet mask is not correct on the configured site servers or on the actual physical configuration of IP subnets?

     



  • 2.  RE: Warning on Altiris console: unable to load subnets

    Broadcom Employee
    Posted Jun 26, 2014 03:36 AM

    Hi,

    you can check what subnets are in your SQL tables:

    • dbo.RM_ResourceSubnet
    • dbo.Inv_Subnet

    Please check this link as well http://www.symantec.com/docs/TECH164906

    Thanks,

    IP.