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Warning "Failed to load type for product pcAnywhere" after uninstallation

  • 1.  Warning "Failed to load type for product pcAnywhere" after uninstallation

    Posted Oct 06, 2012 03:32 PM

    Hi,

    pcAnywhere is uninstalled from the Symantec Management Platform 7.1. A warning is displayed in the Altiris Log Viewer when accessing the console:

    Log File Name: D:\Program Files\Symantec\SMP\Logs\a24.log
    Priority: 2
    Date: 6/10/2012 20:00:22
    Tick Count: 30494671
    Host Name: SMP
    Process: AeXSvc (1268)
    Thread ID: 257
    Module: AeXSVC.exe
    Source: Altiris.NS.Licensing.ProductManager.GetInstalledProductsDb
    Description: Failed to load type for product pcAnywhere Solution (c432b710-f971-11a2-8643-20105bf409af).
    Exception: Altiris.NS.Exceptions.AeXException: An unexpected exception has occured during CreateInstance. (Assembely:Symantec.pcA, Version=12.6.7580.0, Culture=neutral, PublicKeyToken=fd4c455122b77259 Type:Symantec.pcA.pcASolution) ---> System.IO.FileNotFoundException: Could not load file or assembly 'Symantec.pcA, Version=12.6.7580.0, Culture=neutral, PublicKeyToken=fd4c455122b77259' or one of its dependencies. The system cannot find the file specified.
    File name: 'Symantec.pcA, Version=12.6.7580.0, Culture=neutral, PublicKeyToken=fd4c455122b77259'
    at System.Reflection.Assembly._nLoad(AssemblyName fileName, String codeBase, Evidence assemblySecurity, Assembly locationHint, StackCrawlMark& stackMark, Boolean throwOnFileNotFound, Boolean forIntrospection)
    at System.Reflection.Assembly.InternalLoad(AssemblyName assemblyRef, Evidence assemblySecurity, StackCrawlMark& stackMark, Boolean forIntrospection)
    at System.Reflection.Assembly.InternalLoad(String assemblyString, Evidence assemblySecurity, StackCrawlMark& stackMark, Boolean forIntrospection)
    at System.Activator.CreateInstance(String assemblyName, String typeName, Boolean ignoreCase, BindingFlags bindingAttr, Binder binder, Object[] args, CultureInfo culture, Object[] activationAttributes, Evidence securityInfo, StackCrawlMark& stackMark)
    at System.Activator.CreateInstance(String assemblyName, String typeName)
    at Altiris.NS.ClassActivator.CreateInstance(String assembly, String type, Object[] parameters)

     

    Is there a way to clean up this bad/missing reference?

     

    Regards,

    Robin

     



  • 2.  RE: Warning "Failed to load type for product pcAnywhere" after uninstallation

    Posted Nov 16, 2012 10:19 AM

    Is this error happening on computers or the NS Server?