Virtual Secure Web Gateway

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  • 1.  Web Gateway Content Filter Version update problems ?

    Posted Jun 19, 2013 10:04 AM

    We are having problems updating Content Filter Version , it is stuck on one date pls help .

     

     

     Capture.JPG



  • 2.  RE: Web Gateway Content Filter Version update problems ?

    Posted Jun 25, 2013 11:11 AM

    Please open at case with Symantec Technical support to further investigate this issue.



  • 3.  RE: Web Gateway Content Filter Version update problems ?

    Posted Jun 26, 2013 03:29 AM

    I've seen a similar thing in the past, and suspect that bit only gets updated when the SWG is set to auto-update.

    Have you tested allowing the SWG to auto-update for a short while to see if this works?  It looks as if you might have been using this setting in the past as the last update for the Content Filter Version in your screen says it was installed at 2am.



  • 4.  RE: Web Gateway Content Filter Version update problems ?

    Posted Jul 03, 2013 06:19 AM

    I set in auto update mode for a week and no changes :(