Video Screencast Help

Web Gateway Content Filter Version update problems ?

Created: 19 Jun 2013 | 3 comments

We are having problems updating Content Filter Version , it is stuck on one date pls help .


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BenDC's picture

Please open at case with Symantec Technical support to further investigate this issue.

SMLatCST's picture

I've seen a similar thing in the past, and suspect that bit only gets updated when the SWG is set to auto-update.

Have you tested allowing the SWG to auto-update for a short while to see if this works?  It looks as if you might have been using this setting in the past as the last update for the Content Filter Version in your screen says it was installed at 2am.

dzek's picture

I set in auto update mode for a week and no changes :(