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web gateway user seem changed group

Created: 31 Jan 2013 | 3 comments
guwy's picture

Dear Experts!

I have a little problem with web gateway. One of my user was able to visit web sites but after time this pages become unreachable for him. We didn't changed his group membership in AD, i checkd the logs he was able to authenticated to AD and audit logs are right. The Ldap and NTLM tests are good. Dc replication is going well. I didn't find any blocking in the network.

If you have any idea in connection with it please don't hesitate to share it with me.

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BenDC's picture

Try running a custom report for the user IP and see if the user information was seen. You can also use the search by username to see information as the last login in seen from that user, if the login date is beyond that of the timeout period in the authentication settings you may need increase the timeout and or have the user login again (not unlock).

guwy's picture

Thanks for the comment!

So they made some upgrade on the dc and restarted the server and somewhy some users doesn't synced.. but the search by username option syncronized the rights and now everithing is right.

BenDC's picture

Glad to hear you were able to get it sorted out.