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Web Parts cannot add report

Updated: 21 May 2010 | 9 comments
Mark Bayliss's picture
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This issue has been solved. See solution.

Hey everyone,



When I create a new web part it appears that I cannot add a report. The link is greyed out or the I cannot click on the folder icon.



Any ideas why?



CHeers,



MArk

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jharings's picture
18
Feb
2009
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Hello Mark,

There is a hotfix update for the 6.5 console that must be applied to do this. See if you have this applied:https://kb.altiris.com/article.asp?article=25949&p=1



Jim

Jim Harings
HP Enterprise Services
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Mark Bayliss's picture
18
Feb
2009
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Thanks for the reply.



However I cannot download the patch because the link isnt valid.



I already have the latest service pack installed - NS SP3 (KB39159).



Do you know anything other links I could use?



Cheers,



Mark

jharings's picture
18
Feb
2009
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Check in add\remove programs and see if you don't have that fix first. I just clicked on the .exe link (attachments) and it downloaded fine.

Jim Harings
HP Enterprise Services
1st Rule of Connect Club: Mark the post that helped you the most as a 'solution'. 2nd Rule of Connect Club:You must talk about Connect club.

Shobud's picture
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Feb
2009
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Hi,

I didn't know there was a fix for that! Thanks Jim.



To the OP:

If you can't download the fix, you can find a web part that already uses a report, clone it and change to suit your needs. That's what I've been doing :-)



Dan

jharings's picture
18
Feb
2009
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For the way that prerequisites are built in, and seem to download whether you want them or not sometimes (like Patch Management installed with the last App Metering upgrade awhile back), I would have thought this one would have been tied in at some point.



Dan, can you click on the link and download it? I can, so I'm not sure why Mark cannot.

Jim Harings
HP Enterprise Services
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Shobud's picture
18
Feb
2009
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The link works for me no problem.

Mark Bayliss's picture
19
Feb
2009
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Hey,



I just downloading the patch from within the document link above but still no luck. Is the patch big? Any chance some could email it compressed? If so, my email is mark_bayliss@stellamaris.com.au.



I appreciate everyone response and help here - its great.



Cheers,



Mark

jharings's picture
19
Feb
2009
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You can get it directly from http://www.solutionsam.com/solutions/6_0/



altiris_console_6_5_kb25949.exe

Jim Harings
HP Enterprise Services
1st Rule of Connect Club: Mark the post that helped you the most as a 'solution'. 2nd Rule of Connect Club:You must talk about Connect club.

Mark Bayliss's picture
19
Feb
2009
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You champion. The link worked and the patch fixed the problem we were having.



cheers,



Mark