Web Parts cannot add report

This issue has been solved. See solution.
Mark Bayliss's picture

Hey everyone,



When I create a new web part it appears that I cannot add a report. The link is greyed out or the I cannot click on the folder icon.



Any ideas why?



CHeers,



MArk

jharings's picture

Hello Mark,

There is a hotfix update for the 6.5 console that must be applied to do this. See if you have this applied:https://kb.altiris.com/article.asp?article=25949&p=1



Jim

Jim Harings
Technical Solutions Consultant
Xcend Group
http://xcendgroup.com

Mark Bayliss's picture

Thanks for the reply.



However I cannot download the patch because the link isnt valid.



I already have the latest service pack installed - NS SP3 (KB39159).



Do you know anything other links I could use?



Cheers,



Mark

jharings's picture

Check in add\remove programs and see if you don't have that fix first. I just clicked on the .exe link (attachments) and it downloaded fine.

Jim Harings
Technical Solutions Consultant
Xcend Group
http://xcendgroup.com

artusod's picture

Hi,

I didn't know there was a fix for that! Thanks Jim.



To the OP:

If you can't download the fix, you can find a web part that already uses a report, clone it and change to suit your needs. That's what I've been doing :-)



Dan

jharings's picture

For the way that prerequisites are built in, and seem to download whether you want them or not sometimes (like Patch Management installed with the last App Metering upgrade awhile back), I would have thought this one would have been tied in at some point.



Dan, can you click on the link and download it? I can, so I'm not sure why Mark cannot.

Jim Harings
Technical Solutions Consultant
Xcend Group
http://xcendgroup.com

artusod's picture

The link works for me no problem.

Mark Bayliss's picture

Hey,



I just downloading the patch from within the document link above but still no luck. Is the patch big? Any chance some could email it compressed? If so, my email is mark_bayliss@stellamaris.com.au.



I appreciate everyone response and help here - its great.



Cheers,



Mark

jharings's picture

You can get it directly from http://www.solutionsam.com/solutions/6_0/



altiris_console_6_5_kb25949.exe

Jim Harings
Technical Solutions Consultant
Xcend Group
http://xcendgroup.com

Mark Bayliss's picture

Solution

You champion. The link worked and the patch fixed the problem we were having.



cheers,



Mark