Virtual Secure Web Gateway

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  • 1.  Webgateway authentication not working

    Posted Jun 21, 2010 11:19 PM

    Dear all,

    I have already deploy my webgateway and it is working fine except for authentication.
    I have already configure with my LDAP and using simple method, and test it and no error.
    But when i try to browsing to restricted url in the category history listed as not Not Authenticated.




  • 2.  RE: Webgateway authentication not working

    Posted Jul 01, 2010 06:40 AM

    You haven't mentioned whether you are trying to use NTLM Authentication or DC Interface, so which method are you planning on using?

    To make an easier decision, how many domain controllers do you have in your environment, and how many end users do you have?

    Cheers,

    Kevin


  • 3.  RE: Webgateway authentication not working

    Posted Jul 12, 2010 06:20 PM
    We have an issue simalar.  We are using NTLM Authentication and it works as long as we have the Policy set for Authenticate, No Enforce.  However, if we do this, any of our Linux and Mac clients are asked over and over again for creditials.  I have the policy set right now to Ignore Policy but now we are not getting a list of users and groups like above.



  • 4.  RE: Webgateway authentication not working

    Posted Jul 14, 2010 05:24 AM
    Hi,

    is your browser asking for those credentials? If you are using Firefox this may help:
    http://service1.symantec.com/SUPPORT/ent-gate.nsf/docid/2009072822262654

    Regards,

    Federico


  • 5.  RE: Webgateway authentication not working

    Posted Aug 30, 2010 04:53 AM
    We don't see any username in the reports but we only use Windows clients.
    Which parameter do we have to enable on the DC events ?

    Regards,
    SDISAdmin


  • 6.  RE: Webgateway authentication not working

    Posted Aug 30, 2010 05:07 AM
    Check with your Authentication Settings in IIS also