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Webgateway authentication not working

Created: 21 Jun 2010 | 5 comments
hengki@techpac.co.id's picture

Dear all,

I have already deploy my webgateway and it is working fine except for authentication.
I have already configure with my LDAP and using simple method, and test it and no error.
But when i try to browsing to restricted url in the category history listed as not Not Authenticated.

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KevK76's picture

You haven't mentioned whether you are trying to use NTLM Authentication or DC Interface, so which method are you planning on using?

To make an easier decision, how many domain controllers do you have in your environment, and how many end users do you have?

Cheers,

Kevin

kristopherjturner's picture

We have an issue simalar.  We are using NTLM Authentication and it works as long as we have the Policy set for Authenticate, No Enforce.  However, if we do this, any of our Linux and Mac clients are asked over and over again for creditials.  I have the policy set right now to Ignore Policy but now we are not getting a list of users and groups like above.

fferaboli's picture

Hi,

is your browser asking for those credentials? If you are using Firefox this may help:
http://service1.symantec.com/SUPPORT/ent-gate.nsf/docid/2009072822262654

Regards,

Federico

SDISAdmin's picture

We don't see any username in the reports but we only use Windows clients.
Which parameter do we have to enable on the DC events ?

Regards,
SDISAdmin

Mahesh Roja's picture

Check with your Authentication Settings in IIS also 

If this Info helps to resolve the issue please Mark as Solution

Thanks