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Created: 30 Aug 2014 | 2 comments
Bub's picture

Symantec's website used to have an option to type in a possible virus/trojan name and it would come up with info on,  if it is a threat and what to do about it. They used to supply quite a bit of info. Is that still available, and if so how do I access it?

Thanks

Operating Systems:

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AJ_01's picture

You can run the threat analysis tool here to know it and clean it
http://www.symantec.com/business/support/index?pag...

Regard

AJ

AJ_01's picture

Have you tried the symhelp tool to fix the virus issue?

Symhelp is a diagnosis tool which sort out a lot of issue

I t can help to protect from virus which is symantec detect and from that virus which symantec not be detect after submit report symantec can relase the definition signature against that virus.

Regard

AJ