Endpoint Protection

Hi There,

I was having this problem since yesteday, for some websites, I keep redirected to doubleclick.net after it stays to the original websites after few second. Is there adware or malware which unable to detect by SEP ?

Appreciate your comments.

regards,

Wong

Hello,

Its look like a explorer program. can you try it another browser? by the way your sep client is up to date? can you change your start up page or this option is hidden? 

Best Regards.

Fatih

has the homepage setup to this site?

Hello,

What browser are you using?

Does the same issue occurs when you install a Different Browser and try brosing websites?

1) Disable all BHO's from IE 

http://support.microsoft.com/kb/298931

2) Could you check if the host file was modified?

host file could be found under:

C:\WINDOWS\system32\drivers\etc

Open the host file in notepad.

Check if you see rogue enteries.

If yes, either you can delete the same OR replace the old one with new one from another good machine.

3) You could also, try working on 

Using Symantec Support Tool, how do we Collect the Suspicious Files and Submit the same to Symantec Security Response Team. 

https://www-secure.symantec.com/connect/articles/using-symantec-support-tool-how-do-we-collect-suspicious-files-and-submit-same-symantec-sec

Good advice above, but if that doesn't work, if you're a home user, one thing I would verify is that the DNS settings on your router haven't been changed from the designated settings from your ISP. I experienced a redirect issue on my home system several months ago; since it's a Mac, and to the best of my knowledge there aren't any such redirector threats affecting Macs, I found it highly unusual. A check of the router settings indicated the DNS settings had been changed & were redirecting my traffic through a DNS server in Europe somewhere. I am not in Europe. Once I restored the correct settings, the problem stopped.

sandra