Client Management Suite

 View Only
  • 1.  Weird entry into Altiris Agent Log File

    Posted Dec 02, 2010 04:04 PM

    I have a task set up with Task Server that will restart the Altiris Agent. This task ran on the selected servers, but the agent did restart on one of the servers. Looking though the log files, I came across this entry and have never seen anything like this. Has anyone else seen this type of error?

     

    <event date='Nov 28 02:40:06' severity='4' hostName='Server Name' source='SimpleThread' module='AeXNSAgent.exe' process='AeXNSAgent.exe' pid='1712' thread='6800' tickCount='383047070' >

    <![CDATA[dzËÎvÐ,ÕäÙHÜôàLãåïçFêÀªÄÇ´ËÎwÐ-ÕåÙIÜõàMãžåðçGêºÝûÚûÚ thread 0x12BD2028 ending, exit code=0 ]]>



  • 2.  RE: Weird entry into Altiris Agent Log File

    Posted Dec 02, 2010 05:13 PM

    Two things I can think of as possible causes

    1) encrypted client data (full drive encryption)

    2) unsupported or different operating system (than English)

    Really just a guess either way.



  • 3.  RE: Weird entry into Altiris Agent Log File

    Posted Dec 03, 2010 08:40 AM

    Thanks for the reply, but the server is Server 2008 STD, not ecrypted and is in English. Here is more of the log file and everything else looks good execpt for that line and notice that after this line the client does not log until a couple of days later after the server was rebooted.

    </event>
    <event date='Nov 28 02:40:06' severity='1' hostName='Server Name' source='SimpleThread' module='AeXNSAgent.exe' process='AeXNSAgent.exe' pid='1712' thread='6824' tickCount='383047070' >
      <![CDATA[Thread processing terminated unexpectedly]]>
    </event>
    <event date='Nov 28 02:40:06' severity='4' hostName='Server Name' source='SimpleThread' module='AeXNSAgent.exe' process='AeXNSAgent.exe' pid='1712' thread='7988' tickCount='383047070' >
      <![CDATA[ ½ª¨» thread 0x7 beginning
    ]]>
    </event>
    <event date='Nov 28 02:40:06' severity='4' hostName='Server Name' source='SimpleThread' module='AeXNSAgent.exe' process='AeXNSAgent.exe' pid='1712' thread='6800' tickCount='383047070' >
      <![CDATA[dzËÎvÐ,ÕäÙHÜôàLãåïçFêÀªÄÇ´ËÎwÐ-ÕåÙIÜõàMãžåðçGêºÝûÚûÚ thread 0x12BD2028 ending, exit code=0
    ]]>
    </event>
    <event date='Nov 30 14:23:32' severity='4' hostName='Server Name' source='SimpleThread' module='AeXNSAgent.exe' process='AeXNSAgent.exe' pid='1676' thread='1716' tickCount='25989' >
      <![CDATA[Client Thread thread 0x6B4 beginning
    ]]>



  • 4.  RE: Weird entry into Altiris Agent Log File

    Posted Dec 03, 2010 01:54 PM

    was supported for task services as of 7.0 SP5 (maybe SP4, not positive). That is a pretty strange error though. Color me 'stumped'.