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Western Digital External USB HDD is not block through SEP as server base policy applied through SEPM

Created: 24 Apr 2013 | 5 comments

i have SEPM 11.0.7 WITH SERVER 2003 AND CLIENT SEP 11.0.7 WITH XP SP3

Symantec Endpoint through the policy to put storage device can block USB mass storage BUT

BUT

it could not block USB External Mass storage devices to which i tried add device IDs and put into block but couldn't

I ATTACHED ACTUAL POLICY IN ZIP FORMAT KINDLY AND UPDATE me what missing BUT Ensure

But ensure that USB printing USB port must be open for scanning or printer etc USB STORAGE /FLASH/MASS STORAGE /USB EXT HDD MUST BE BLOCK

some of the device are below whihc i placed in block list -

WD-1
USBSTOR\OTHER&VEN_WD&PROD_SES_DEVICE&REV_1015\575837314134313239373933&1
WD-2
USBSTOR\OtherWD______SES_Device______1015
WD-3
USBSTOR\OtherWD______SES_Device______
WD-4
USBSTOR\OtherWD______
USBSTOR\WD______SES_Device______1
WD-5
WD______SES_Device______1
WD-6
USBSTOR\UsbstorOther
WD-7
UsbstorOther

WD-8
USB\VID_1058&PID_0730\575837314134313239373933
WD-9
USB\Vid_1058&Pid_0730&Rev_1015
WD-10
USB\Vid_1058&Pid_0730

WD-11
USBSTOR\DISK&VEN_WD&PROD_MY_PASSPORT_0730&REV_1015\575837314134313239373933&0
WD-12
USBSTOR\DiskWD______My_Passport_07301015
WD-13
USBSTOR\DiskWD______My_Passport_0730
WD-14
USBSTOR\DiskWD______
WD-15
USBSTOR\WD______My_Passport_07301
WD-16
WD______My_Passport_07301
WD-17
USBSTOR\GenDisk
WD-18
GenDisk

Operating Systems:

Comments 5 CommentsJump to latest comment

W007's picture

Hello,

Do you have raised support ticket for same ?

Your Old Thread

https://www-secure.symantec.com/connect/forums/wes...

Don't forget to mark your thread as 'SOLVED' with the answer that best helped you.

Ambesh_444's picture

Hi,

Please check with below article's.

How to block USB hard drives in SEP, but allow reading specific USB drives in the SEPM Application and Device Control Policy

Article:TECH173724  |  Created: 2011-11-07  |  Updated: 2011-12-15  |  Article URLhttp://www.symantec.com/docs/TECH173724

How to block USB Thumb Drives and USB Hard Drives, but allow specific USB Drives in the Application and Device Control Policy in Symantec Endpoint Protection.

Article:TECH106304  |  Created: 2008-01-20  |  Updated: 2011-06-01  |  Article URLhttp://www.symantec.com/docs/TECH106304

Thank& Regards,

Ambesh

"Your satisfaction is very important to us. If you find above information helpful or it has resolved your issue. Please don't forget to mark the thread as solved."

HAROONKHANZ's picture

yes these guide line not convering to block External USB HDD

I attached my policy too u can import check if some wrong

my problem not yet save

HAROONKHANZ's picture

article TECH173724 .... covering block writing to USB not telling to how stop read from usb external hdd

and if we block USB then all of the USB related device are blocked e.g USB printer etc

article TECH106304 is not my interset i dont want to allow any of usb storage/hdd/flash to read/wrirte

i want to totally block usb storage/flash/EXTERNAL USB HDD but USB printing /scanner allowed

problem not solved waitinf for the right solution

thx

HAROONKHANZ's picture

PROBLEM NOT YET SOLVED WAITING FOR RIGHT SOLUTION

IF I PUT USB TO BLOCK LIST THEN USB PRINTING SCANNING ETC STOP