What are the best practices for troubleshooting agents not getting their defintions?
So far I have just been uninstalling and reinstalling.
http://www.symantec.com/business/support/index?page=content&id=TECH104539
https://www-secure.symantec.com/connect/articles/troubleshooting-liveupdate-issues-symantec-endpoint-protection
http://www.symantec.com/business/support/index?page=content&id=TECH105924
Symantec Endpoint Protection: LiveUpdate Troubleshooting Flowchart
http://www.symantec.com/business/support/index?page=content&id=TECH95790