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What is the best practice to access ex-employee mailboxes ?

Created: 03 Jul 2013 • Updated: 08 Jul 2013 | 6 comments
This issue has been solved. See solution.

In EV 9.0.4, what is the best practice to access the Ex-employee mailboxes ?

Because I'm about to delete the Exchange mailbox and the AD account.

Operating Systems:

Comments 6 CommentsJump to latest comment

AndrewB's picture

you can setup a zero day archiving policy so all the messages get archvived to EV and then grant access to the archive as needed

Andy Becker | Authorized Symantec Consultant | Trace3 | Symantec National Partner | www.trace3.com

SOLUTION
John Santana's picture

ok, before I delete the mailbox from Exchange Server, the check that I should do is to make sure that all email objects are archived.

and then after it is all archived, I can then delete the mailbox and AD account, so in this case the only way to access the email is from Archive Explorer as Enterprise Admin ?

Kind regards,

John Santana
IT Professional

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Please be nice to me as I'm newbie in this forum.

TonySterling's picture

Mostly correct, whomever you give permission on the archive will be able to access, not necessarily Admins only.

SOLUTION
John Santana's picture

Thanks to all for the response, so in this case I can now delete the AD account and the exchange mailbox. Hopefully it is all in the archive.

Kind regards,

John Santana
IT Professional

--------------------------------------------------

Please be nice to me as I'm newbie in this forum.

GertjanA's picture

Hello John,

There is a KB somewhere which describes how to work with 'leavers'.

There also is a nice tool from QuadroTech, which is intended for this purpose. You run it, and it archives everything immediately. The licensed version will also turn the archive into a shared archive, and will disable the useraccount etc.

Check http://www.quadrotech-it.com/products/evtools/free/archive-leavers/ for more information.

regards

Thank you, Gertjan, MCSE, MCITP,MCTS, SCS, STS
Company: www.t2.nl

www.quadrotech-it.com

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