You have priority access to the Symantec Partner hotline for resolution of sales related inquiries regarding:

• Certificate and Part Number inquiries
• Presales non-technical product support
• General PartnerNet information
• Information regarding how to become a Reseller for Symantec
• General information regarding our Distributors
• Symantec Sales Representative information for qualified opportunities
• Marketing initiatives to the Channel
• Product Information

The Partner hotline is open from 6:00 a.m. to 4:00 p.m. PST, Monday through Friday.  Once you're an SMB Specialized Partner, you can find the Priority Access hotline Phone Number on PartnerNet  under the  "Your Partner Program" section.