Symantec Management Platform (Notification Server)

There is a schedule tasked called NS.Hourly that is supposed to complete in under a minute, but for the past week it has been taking an hour to complete, delaying other scheduled tasks and ultimately making the console unresponsive.  The only solution so far is to restart all Altiris services.

What does NS.Hourly do?  If I disabled it, what would the effects be?

I don't have a console in front of me but I think somewhere in the settings area there's a list of shared schedules with a list of what uses each one. You could move things off it one by one and see what speeds it up.

Hi vayockcelg

Open Console: Settings -> Shared Schedules

Select Hourly from dropdown list and you will see the items currently using by NS.Hourly schedule.

By default NS.Hourly is not using any items. Probably it is a something custom.

Unfortunately the Shared Schedules page doesn't show you all associated items, so you will need to interrogate the database in order to find out all items that are related to that scheduled tasks guid.

Yes, I agree with you that not all items are displayed via Console.

All items that associated with certain shared schdule are located in dbo.ItemSchedule SQL table.

Example query with NS.Hourly:

select * from dbo.ItemSchedule
Where ScheduleGuid='978e9b66-9541-42d3-9410-51e3a34ae6a2'

ScheduleGuid you can find in Windows Task Scheduler Library.

Thanks,

Anton N.

Thanks a lot for this query, Anton.

It could have save me some hours of work if I would have had it a couple of months ago.

I added a couple of joins to the your query to show both the name of the shared schedule and the name of the item using the it:

select vi1.Name [Shared Schedule], i2.Name [Item using Shared Schedule] from dbo.ItemSchedule isc

join vItem vi1 on vi1.Guid = isc.ScheduleGuid

join Item i2 on i2.Guid = isc.ItemGuid

where vi1.ClassGuid = '79181A10-E30E-4823-BC52-2AC63B918AAA' --Shared Schedules

order by vi1.Name, i2.Name

You can include it into a report :)

Glad to help you. I hope my advice was useful for you ;)