Network Access Control

Dear all,

I have a problem with SPM(Symantec Policy Manager).
SPM hung!
The console login failed and that display the error message, Cannot connect to Server! Error Code: 0x80020000.
All of the services related to Sygate Enterprise Protection seems to work well in the services.msc.
However I cannot connect to several SPA related port by telnet.
For example, telnet <Server IP> 80 or 9090.
And also I could find the some log in scm-server-0.log like the follows:

2010-01-21 14:25:11.734 SEVER: 1012/271 Database is not available, Stopping Client Transportion.
2010-01-21 14:25:11.734 SEVER: 1012/271 IISCacheTask connect to secars failed: SERVICE NOT AVAILABLE
2010-01-21 14:25:11.750 SEVER: 1012/271 ================== StartClientTransport ===================
2010-01-21 14:25:22.718 SEVER: 1012/271 PackageTask.publish(): StatusCode=500;Failed to notify the agents!

And
2010-01-21 14:26:27.312 SEVER: 1012/271 Unkown Exception in: com.sygate.scm.server.task.IISCacheTask
java.net.ConnectException: Connection timed out: connect
 at java.net.PlainSocketImpl.socketConnect(Native Method)
 at java.net.PlainSocketImpl.doConnect(PlainSocketImpl.java:305)

And
2010-01-21 16:52:16.500 SEVER: 1012/271 Unkown Exception in: com.sygate.scm.server.task.IISCacheTask
java.net.SocketException: No buffer space available (maximum connections reached?): connect
 at java.net.PlainSocketImpl.socketConnect(Native Method)
 at java.net.PlainSocketImpl.doConnect(PlainSocketImpl.java:305)

In addition, I can find the scm.timer.iiscache in conf.properties.
I guess that "scm.timer.iiscache" is related to "com.sygate.scm.server.task.IISCacheTask", what are you thinking about?

Finally, what does "scm.timer.iiscache"  in conf.properties mean and what is the feature of the value?

Thank you.

The log "2010-01-21 14:25:11.734 SEVER: 1012/271 IISCacheTask connect to secars failed: SERVICE NOT AVAILABLE " show the secars is down. If secars is down, the server will not run, and you will not be able to log on to the console.  The other logs show the server can't connect to secars as well.

The "scm.timer.iiscache" is the setting of the schedule time of IISCacheTask. The default value is 10 means that IISCacheTask will run every 10 seconds. I don't think this value will cause this issue. This value can be set to any number.

Thomas