Check this and try, still may apply to 12.1
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Both keys were same so no change
Try a repair of the client, might populate with the correct settings.
tried that first thing before i posted and it rolled back
Repair should not rollback? at what point does it rollback? feasible to install fresh client?
Repair did roll back
i've fresh installed 2 times now
also, i do not have ips installed
Try to reinstall sep client may be issue are resolved
Thanks In Advance
Reinstall the client using cleanwipe tool
Please follow the below:
Export a known good HKEY_LOCAL_MACHINE\SOFTWARE\Symantec\Symantec Endpoint Protection\SMC\TSE key from another client and import this onto the broken client. Start the SEP service or reboot the client.